Space is a warfighting domain. True Anomaly seeks those with the talent and ambition to build the technology that secures it.
OUR MISSION
True Anomaly delivers decisive capabilities for space superiority. We build autonomous spacecraft, advanced payloads, mission software, and space-based interceptors — enabling the U.S. and its Allies to secure the space environment and counter threats from the ultimate high ground.
OUR VALUES
- Be the offset. We create asymmetric advantages with creativity and ingenuity.
- What would it take? We challenge assumptions to deliver ambitious results.
- It’s the people. Our team is our competitive advantage and we are better together.
BENEFITS & PERKS*
- Best-in-class healthcare: 100% company-paid medical, dental, and vision coverage for you and your dependents, with HSA/HRA options
- Generous time off: Flexible Time Off (FTO) for exempt employees, accrued PTO of up to 25 days for non-exempt employees, plus 12 paid holidays; Parental Leave; Sick Leave
- Fuel for your day: Daily catered lunch and unlimited snacks for in-office employees
- And more: 401(k) retirement plan, fitness reimbursement, and Dog Fridays
- Equity participation: Equity is included as part of our total compensation package, giving you an opportunity to share in the company’s success.
*Do not apply to fixed term and temporary roles
YOUR MISSION
True Anomaly is looking for you, a frontline operational resource responsible for day-to-day PLM administration, user support, and system maintenance. Ensures smooth operations, manages license allocation, and provides first-line technical support. Combines foundational Teamcenter and xCAD experience with strong customer service orientation. This role offers significant growth opportunity to develop deep PLM expertise
RESPONSIBILITIES
- Be a positive and primary source of support for users interacting with Teamcenter,
facilitating their needs - Manage daily user accounts, permissions, and technical support via ticketing system; triage
and escalate complex issues - Conduct user training and onboarding; document support interactions and maintain
knowledge base - Monitor and manage license allocation (Teamcenter, NX, SolidWorks, Simcenter); track
usage patterns and identify bottlenecks - Generate usage reports with optimization recommendations; coordinate vendor
relationships for renewals and troubleshooting - Perform basic Teamcenter configuration using BMIDE; monitor environment health and
execute maintenance tasks - Track performance metrics; coordinate with IT on infrastructure issues; maintain
documentation and runbooks - Identify recurring issues and propose improvements; participate in upgrade planning and
testing; develop PLM expertise - Support develop and maintain standard CAD libraries
QUALIFICATIONS
- 1-3 years PLM administration, IT support, or related technical role with Teamcenter
exposure - Bachelor's degree in Computer Science, IT, Engineering, or related field OR equivalent practical experience with technical training
- Siemens Teamcenter certification or equivalent; hands-on Teamcenter and Active Workspace experience; BMIDE configuration familiarity
- CAD systems (NX or SolidWorks); license management tools (FlexLM, RLM); basic SQL for database queries
- Windows/Linux knowledge; CAD/PLM concepts; ticketing systems; basic scripting exposure (PowerShell, Python, Bash)
- Excellent customer service with patience and positive attitude; strong communication skills; self-motivated learner
- Effective prioritization and time management; detail-oriented with strong documentation habits
- Collaborative team player; adaptable to fast-paced environments
PREFERRED SKILLS AND EXPERIENCE
- Aerospace/defense/regulated manufacturing background; BOM structures and change management understanding; Jira/Confluence experience; customer support experience; ITIL foundation
COMPENSATION
- Base Salary: $80,000 - $130,000
- Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience.
ADDITIONAL REQUIREMENTS
- Work Location—Successful candidates will be located near Denver or Long Beach.
- Work environment—the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
- Physical demands—the physical demands of the job, including bending, sitting, lifting and driving.
This position will be open until it is successfully filled. To submit your application, please follow the directions below. #LI-Onsite
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
True Anomaly is committed to equal employment opportunity on any basis protected by applicable state and federal laws. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know.
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