KEY RESPONSIBILITIES
Billing Operations
- Creating / updating the necessary billing rules (“Subscriptions”) in the appropriate Billing Platform. This must be done in a timely manner and always be complete before the month end billing run is undertaken. Activity could include the following:
- Updating Subscriptions for Indexation.
- Review the Revenue Rules associated with each Subscription.
- Working with Sales Operations to provide them with the AER of any renewal.
- Understand Deferred Revenue expectations.
- Reconciliation and billing of SMS volumes.
- Instigate and complete the billing runs for your designated area each month end. In order to accomplish this, it will be essential that the individual is capable of consolidating various usage reports into a single report that can be uploaded into the Billing Platform.
- Work with the business (Sales / Support) to evaluate the validity of a customer’s dispute on an issued invoice. If appropriate, raise a credit memo and reissue invoices to ensure Zeta can collect from the client monies due.
QUALIFICATION AND EXPERIENCE
Education:
- MBA – Finance or any other finance degree with minimum experience of 2-3 years
Skills and Experience:
- Excellent communication skills both verbal and written
- Working knowledge in the billing / O2C function of a Global company
- Experience of handling statutory and Internal audits including query handling, schedule preparation etc.
- Knowledge of automated financial and accounting reporting systems including Workday / NetSuite
Basic understanding of commercials terms in Customer Agreements – for example (SOW, MSA).