Position Summary
The Senior Project Manager – SaaS Deployments is responsible for leading the successful implementation of AIO Logic's enterprise SaaS platform for financial institution clients. This role owns the execution of end-to-end delivery across all phases of deployment, ensuring solutions are delivered on time, within scope, and aligned with both client objectives and AIO Logic's strategic goals.
Serving as a primary liaison between clients and internal teams, this role drives alignment, execution, and customer satisfaction for assigned client implementations throughout the deployment lifecycle.
Key Responsibilities
- Lead enterprise-level SaaS deployment projects from discovery and requirements gathering through configuration, testing, training, launch, and post-implementation stabilization.
- Own project planning, timelines, scope management, risk mitigation, and resource coordination for assigned client implementations.
- Partner closely with Product, Engineering, QA, DevOps, and Client Success teams to ensure technical and business requirements are met.
- Facilitate clear, proactive communication with internal stakeholders and client executives.
- Monitor project performance metrics, dependencies, and risks to ensure delivery quality and predictability.
- Ensure client satisfaction by delivering solutions aligned to business outcomes and contractual commitments.
- Document lessons learned, develop reusable project artifacts, and contribute to continuous process improvement initiatives.
Qualifications
Required
- Bachelor's degree in Business, Management, or a related field; or equivalent work experience.
- 8+ years of project or program management experience, with 4+ years leading complex enterprise SaaS or FinTech implementations.
- Working knowledge of SaaS platforms, APIs, integration workflows, and data security considerations.
- Proven ability to lead cross-functional teams in a fast-paced, client-facing environment.
- Strong ownership mindset with demonstrated delivery accountability.
- Proficiency in structured project management approaches (Agile, Hybrid, or AIO Logic's Epsilon framework) and governance best practices.
- Excellent client-facing, executive-level communication and facilitation skills.
- Consultative approach to stakeholder management.
- Experience using Jira, Asana, MS Project, or similar project management platforms.
- Ability to understand and translate technical concepts for non-technical stakeholders; familiarity with REST APIs and integration patterns, file-based and API-based data flows, and SaaS configuration, environments, and release cycles.
- Comfortable working alongside Engineering, QA, and DevOps teams during deployment and release activities, and reviewing technical documentation, implementation plans, and test scenarios. Deep engineering or hands-on development experience is not required.
Preferred
- Experience delivering SaaS solutions to financial institutions, including banks, credit unions, or specialty lenders.
- Familiarity with financial services, asset-based lending, structured finance, or enterprise software deployments is strongly preferred.
- PMP or equivalent certification preferred.
- Experience managing implementations involving third-party integrations, data providers, or core systems.
- Prior work in regulated environments (e.g., SOC 2, data privacy, security reviews, audit support).
- Experience supporting enterprise or mid-market clients with complex stakeholder structures.
Compensation Disclosure
The salary range for this role is commensurate with experience, skills, and location, as detailed below. Salary ranges are provided in accordance with applicable state and local pay transparency laws.