The role:
At Mach9, QA Survey Technicians are the domain experts who ensure our platform works the way real surveyors and engineers expect it to. You'll work directly with product and engineering to validate feature extraction accuracy, stress-test new workflows against real-world datasets, and make sure what we ship reflects how the industry actually works.
This role is ideal for someone with hands-on surveying or CAD experience who wants to shape software the whole industry will use -- and can tell us clearly when it's wrong.
You'll sit at the intersection of product, engineering, and marketing -- catching what engineers miss, providing structured feedback, and helping us demonstrate our capabilities to customers in plain, credible language.
Where you will make an impact:
QA new features against real-world LiDAR and mobile mapping datasets
Identify extraction errors, edge cases, and workflow friction before they reach customers
Provide structured, specific feedback to engineering and product teams
Create screen recordings and narrated walkthroughs for tutorials, marketing, and demos
Build repeatable QA checklists and testing workflows
Act as the in-house authority on how surveyors and engineers actually work
What you bring:
Hands-on experience with surveying, drafting, or CAD (AutoCAD, Civil 3D, MicroStation, or similar)
Expert knowledge of feature extraction, geometry, and infrastructure workflows
Sharp eye for detail -- you notice when a curb line is off or a classification is wrong
Comfort explaining technical workflows
Able to work onsite in San Francisco
About Mach9
Mach9 is transforming civil infrastructure design with AI-powered geospatial tools. Our platform accelerates the creation of engineering deliverables from raw data, cutting manual drafting time by 96×. Trusted by global leaders in engineering and construction, we’re backed by Y Combinator, Quiet Capital, and top founders and executives from Cruise, Autodesk, Adobe, and DoorDash.
We believe the needs of a startup benefit from an in-person culture. The team works out of our office in SoMa, with the flexibility to work from home when needed.