ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.
What You'll Do:
- Provide hands-on guidance and support to clients during the implementation of ZoomInfo's products within their internal systems.
- Maintain a clear understanding of application integrations within CRM/MAT environments, particularly for Salesforce, Marketo, HubSpot, Eloqua, Microsoft Dynamics, and the ZoomInfo platform.
- Engage in clear dialogue with clients to customize the ZoomInfo integration implementation, ensuring the solution aligns with client business needs.
- Assist in troubleshooting and resolving more complex integration issues.
- Collaborate with internal and external teams to ensure successful implementation and client satisfaction.
- Document and review integration processes and client requirements.
What You Bring:
- 3-5 years of experience in Technical CRM, Marketing Automation implementation, or Sales Acceleration platform.
- Certification and/or familiarity with Salesforce, Marketo, HubSpot, Eloqua, and/or Microsoft Dynamics is a strong plus.
- Advanced understanding of ZoomInfo RevOS Platforms.
- Working knowledge of at least 3-5 platforms/products that integrate with ZoomInfo, with advanced knowledge of at least 1-3 of these platforms/products.
Supervision
- Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
- Requires some coaching and leverages internal networks to resolve most issues. Has an understanding of what issues need to be escalated but may require assistance in doing so.
Job Complexity
- Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
- Exercises judgment within defined procedures and practices to determine appropriate action.
- Builds productive internal and external working relationships and completes technical implementation of ZoomInfo products.
Knowledge
- Developing professional expertise and applies company policies and procedures to resolve a variety of issues.
Teamwork
- Open to giving/receiving feedback from peers.
- Offers assistance to coworkers and demonstrates active listening skills.
- Able to effectively cross-collaborate on projects and escalations.
- Is able to effectively resolve conflicts.
PS: This is a shift based role and requires to work from 7 pm to 4 am IST or 8:30 pm to 5:30 pm IST (Perks: Shift allowance, Cab, Food).
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About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
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ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.