Summary
Join our warehouse team and make a real difference! As a Warehouse Associate, you'll be the backbone of our branch operations, working directly with customers to ensure they have an exceptional experience. You'll take pride in safely and efficiently picking and loading our products onto customer vehicles, third-party carriers, and company vehicles. Your attention to detail and commitment to safety will help us maintain our reputation for quality and reliability. You'll also support your branch team in various activities that keep our operation running smoothly.
What You'll Do
Deliver Outstanding Customer Service
- Interact professionally and courteously with customers through face-to-face conversations, phone calls, emails, and other communication methods
- Go the extra mile to exceed customer expectations by providing quality products and services
- Build positive customer relationships that contribute to their satisfaction and loyalty
Manage Warehouse Operations Safely and Efficiently
- Perform shipping and receiving activities with precision, ensuring products are handled and stored properly
- Pick orders accurately while maintaining first-in, first-out (FIFO) compliance
- Inspect returned products for damage, verify packing slips for accuracy, and secure items for safe return
- Operate material handling equipment, including forklifts, in full compliance with company policies and government regulations
- Contribute ideas for improving our processes and procedures
- Support inventory management initiatives to keep our warehouse organized and efficient
Champion Our Zero Harm Safety Culture
- Actively participate in our commitment to eliminate all incidents, accidents, injuries, and harm in the workplace
- Wear and maintain your personal protective equipment (PPE) consistently and encourage teammates to do the same
- Complete all assigned safety trainings and certifications
- Conduct proper pre-trip and post-trip inspections on material handling equipment
- Ensure all licenses and certifications remain current and valid
- Operate equipment at safe speeds and in accordance with all guidelines
Support the Branch Team
- Collaborate with branch managers and counter sales associates to support their daily activities
- Pitch in on other duties as needed to ensure our branch's success
- Work as a reliable team member in our fast-paced, high-volume environment
- All other duties as assigned
- 1-3 years of warehouse experience including forklift operations
- High School diploma or equivalent combined education and experience.
- Strong interpersonal, customer relationship and decision-making skills.
- Effective and professional communication and organization skills.
- Ability to work effectively as a member of a team in a high-volume fast-paced environment.
- Strong analytical and problem solving skills.
- Proficiency in Computers using Windows and Microsoft Office software is a plus.
- HVAC industry experience preferred including warehouse and forklift operations.
Equal Opportunity Employer, including disability / veterans
*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.
Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!