We are seeking a diligent and detail-oriented Timekeeper to manage and oversee our organization's timekeeping processes. The ideal candidate will ensure accurate recording of employee work hours, assist staff with time entry, and collaborate closely with payroll to guarantee timely and precise compensation.
Success in the Role:
- Accurate Time Management: Ensuring all employees consistently submit their time entries promptly and correctly, leading to higher accuracy rate in time records.
- Employee Support: Providing effective assistance to employees in navigating the timekeeping system, resulting in increased user proficiency and a reduction in time entry errors.
- Efficient Payroll Collaboration: Seamlessly extracting and submitting time reports to payroll at the end of each pay period, contributing to timely and accurate payroll processing.
Key Responsibilities:
- Customer Service: Provide friendly and efficient customer service to employees regarding timekeeping.
- Monitor Time Submission: Proactively communicate with employees who have not submitted their time entries, utilizing email, messaging, or phone calls to ensure compliance with submission deadlines.
- Assist with Time Entry: Provide guidance or assist employees in entering their work hours into the timekeeping system, addressing any questions or issues that arise.
- Verify Time Records: Review and confirm the accuracy of all employee time entries, ensuring that records reflect actual hours worked and comply with company policies and labor laws.
- Prepare Time Reports: Extract time reports and submit them to the payroll department at the conclusion of each pay period, ensuring all data is accurate and complete.
Required Qualifications:
- Excellent customer service skills.
- Good communication skills.
- Strong organizational skills with high attention to detail.
- Ability to function and consistently meet deadlines in a fast-paced environment.
- Ability to prioritize and solve problems.
- Ability to learn systems quickly.
- Basic knowledge of Microsoft Excel.
- Information must be treated with the utmost confidentiality.
All your information will be kept confidential according to EEO guidelines.