- Manage IT infrastructure, systems and technology operations
- Ensure the availability, performance and security of critical fintech systems
- Manage cloud infrastructure, servers, networks, databases and related IT environments
- Coordinate with software engineers and external technology providers
- Oversee integrations with banks, payment providers, APIs and other third-party systems
- Establish backup, disaster recovery and business continuity procedures
- Implement IT security policies, access controls and system monitoring
- Work closely with the CISO on cybersecurity, vulnerability management and incident response
- Manage user access, authentication and privileged-access procedures
- Monitor system performance, uptime and technical incidents
- Establish IT policies, documentation, procedures and internal controls
- Manage technology vendors, licenses, infrastructure contracts and IT budgets
- Support the deployment and maintenance of mobile app & digital wallet platform
- Coordinate with Operations, Compliance and Finance to ensure technology supports regulatory and operational requirements
- Participate in technology risk assessments and internal/external IT audits
- 5+ years of relevant IT experience, preferably within fintech, banking, payments or financial services
- Previous experience managing IT infrastructure or technology operations
- Strong understanding of cloud infrastructure, networking, databases and system administration
- Knowledge of cybersecurity principles and IT security controls
- Experience with APIs and third-party system integrations
- Understanding of backup, disaster recovery and business continuity
- Familiarity with high-availability and business-critical systems
- Strong vendor and project management capabilities
- Excellent troubleshooting and problem-solving skills
- Ability to work effectively with software engineering and cybersecurity teams
- Strong documentation and process-building capabilities
- Arabic & English required; French is a plus
Send us your CV with the title: IT Manager to: hr@totalrecruitments.com