At Guerlain, artistry meets innovation. As our Make-Up Expert, you will embody the spirit of the House — transforming every client interaction into a moment of confidence, creativity, and luxury. You are more than an artist — you are a storyteller of beauty, representing the timeless allure of Guerlain.
Make-Up Artistry & Customer Sales Services Experience
- Deliver exceptional make-up artistry that enhances each client’s individuality.
- Provide personalized consultations — from flawless complexion to signature looks — using Guerlain’s iconic products.
- Master the Dare to Be techniques to create unforgettable beauty transformations.
- Achieve set sales targets through engaging demonstrations, link selling, and expert product recommendations.
- Create an elevated customer experience from the very first “Welcome to Guerlain” to the final touch of lipstick.
- Strive to achieve your personal sales targets and KPIs — because success is beautiful too.
Brand Expertise & Education
- Stay inspired — attend all brand trainings to deepen your artistry, product, and skincare knowledge.
- Share new techniques, trends, and product insights with your teammates.
- Keep the make-up counter immaculate — from tester hygiene to product presentation — reflecting the Maison’s excellence.
- Ensure all tools and testers are clean, available, and up to Guerlain’s high standards.
Image & Presentation
- Represent Guerlain’s image with pride, grace, and style — your look speaks our language of beauty.
- Wear the Guerlain uniform and use Guerlain products exclusively during working hours.
- Embody poise, professionalism, and elegance at all times.
Team Collaboration
- Partner closely with your team and Retail Manager to achieve shared goals.
- Support team initiatives and maintain positive energy at the counter.
- Communicate openly and celebrate collective success — teamwork makes beauty shine brighter.
Requirements
Who You Are
- A passionate make-up lover with a flair for artistry and storytelling
- Confident, creative, and customer-obsessed
- Luxury-oriented yet approachable and genuine
- A team player with great energy and drive
- Impeccably groomed and naturally service-minded
Join Guerlain and redefine beauty with confidence and creativity.
Become part of a House where art, innovation, and passion meet — and every face you touch becomes a masterpiece.
Benefits
- Market-aligned salary and performance-based incentives
- Sales commissions or bonuses for eligible retail roles
- Employee Product Privileges
- Opportunities for internal mobility across LVMH maisons and regions
- Ongoing professional and technical training (beauty expertise, retail excellence, management skills)
- Medical insurance coverage, mental wellbeing support
- Inclusive & Diverse Culture