Medical Guardian is a rapidly growing medical alert company seeking a part-time Document Fulfillment Specialist in our center-city Philadelphia office. The ideal candidate for this role has a detail-oriented approach and can manage their workload independently with a focus on delivering on the commitments of the department.
We are seeking an individual with strong time-management skills who can provide valuable feedback about process changes that will better the team and the organization. If you thrive working in a fast-paced, results-driven environment, this is the opportunity for you!
Days/Hours: 3 days per week from 8:00 AM - 4:00 PM EST (22.5 hours per week)
Hourly Rate: $17/hour
Responsibilities:
- Open and distribute incoming mail.
- Prepare data for computer entry by compiling and sorting information/documents.
- Print documents from multiple queues and mail to customers.
- Print any internal documents required.
- Receive and process any returned mail.
- Update customer data in CRM systems based on incoming documents.
- Receive email correspondence from customers and take necessary actions.
- Process customer and account documents by reviewing data for deficiencies; resolve discrepancies and return incomplete documents to appropriate parties.
- Mail returned product to appropriate facilities.
- Maintain customer confidence by keeping information confidential.
- Maintain continuity of all accounts across various systems.
- Perform other duties as assigned.
Requirements
- Ability to stay organized and focused in a fast-paced environment.
- Proficiency in typing quicky and accurately.
- Excellent time-management and prioritization skills.
- Strong communication skills.
- Results driven.
- Must have knowledge of Microsoft Office suite.
- Must be willing to be in office.
- High School/GED required.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Paid Time Off (Vacation & Public Holidays)
- Short Term & Long Term Disability
- Retirement Plan (401k)