Outsourcing Advantage is a boutique business process outsourcing (BPO) firm specializing in back-office and customer service support for U.S.-based businesses in the consumer goods sector. As an E-Commerce Assistant, you will play a vital role in ensuring seamless daily operations for our clients' online stores. This position offers the opportunity to work remotely from select international locations, supporting a variety of e-commerce platforms and contributing directly to the success of our clients.
Key responsibilities include:
- Processing daily incoming orders and generating shipping labels
- Maintaining accurate inventory levels across all sales platforms
- Auditing product listings to ensure items are live and store operations run smoothly
- Responding to minor, low-volume customer messages through text-based channels
Requirements
- Proven ability to work independently and take full ownership of tasks without close supervision
- Experience processing e-commerce orders and generating shipping labels
- Experience maintaining inventory accuracy across one or more sales channels
- Experience auditing e-commerce product listings to ensure items are live and accurate
- Available to work during Eastern Time (EST) business hours
Preferred Qualifications:
- Experience responding to customer messages in a text-based support channel
Benefits
- Opportunity to work on diverse and exciting projects.
- Supportive and collaborative work environment.
- Weekly payments.
- Weekly Incentives based on performance
- Weekends off.