ROLE SUMMARY: Owns end-to-end module delivery, leads client workshops, drives solution architecture decisions, develops junior talent, and ensures project quality and timely delivery. Carries mandatory team leadership accountability.
KEY TASKS:
- Project Leadership - Manage full lifecycle of SF implementations from initiation through go-live and support.
Lead module-specific workshops and align business requirements with system capabilities. - Solution Architecture - Design cross-module integration processes and workflow customizations.
Provide expert guidance on configuration strategy and system optimization. - Stakeholder Engagement - Serve as the primary consultant for senior client stakeholders.
Drive milestone sign-offs and manage escalations effectively. - Team Leadership & Mentoring - Delegate and supervise junior consultant workstreams.
Mentor team members and support their HRIS certification journeys.
Conduct regular 1:1s and provide structured, actionable feedback.
Competencies Required:
FUNCTIONAL COMPETENCY:
- Process Ownership – Leads end-to-end module or functional process delivery.
- Integration Oversight - Owns end-to-end integration validation and troubleshooting.
- QA Governance - Owns QA cycles; sets standards and review discipline.
- Project Reporting – Owns project reporting and drives transparency across stakeholders.
BEHAVIORAL COMPETENCY:
- Leadership: Inspires confidence and drives team performance.
- Task Ownership: Takes initiative, flags risks, and ensures timely delivery.
- Consulting Skills: Guides clients through ambiguity and change.
- Problem Solving: Solves complex problems with strategic foresight.
- Stakeholder Management: Influences outcomes through strategic engagement.
- Escalation Management: Prevents escalations through proactive risk handling.
- Change Attitude: Drives change with positive mindset and resilience.
- Attention to Detail: Producing consistently high-quality work.
- Team Leadership: Drives team performance and alignment.
- Mentoring: Coaches peers and guides best practices.
- People Development: Gives structured feedback and supports growth.
Requirements
JOB REQUIREMENTS (EDUCATION + EXPERIENCE + SKILLS)
- Bachelor's degree from a recognized institution.
- 7–10 years of HRIS experience; led at least 5 end-to-end implementations.
- Strong leadership, client management, and communication skills.
- Ability to manage competing priorities and guide cross-functional teams.
- Demonstrated people management and team development capability.
- Certifications: Workday Core HCM Certification (required)