The Residency & Fellowship Counselor is the front line of the RMG client relationship. You guide prospective and enrolled physician candidates through their options, advise honestly on pathways to residency and fellowship, and convert qualified inquiries into committed clients — then support them through the engagement.
Key Responsibilities
- Manage a pipeline of inbound and assigned candidate leads from first contact through enrollment.
- Conduct consultative calls and meetings: understand each candidate's background, USMLE/COMLEX status, visa situation, and goals, and map realistic pathways.
- Clearly and accurately explain RMG's services, what they do and don't guarantee, fee structures, and the PSA terms.
- Hit monthly enrollment and revenue targets while maintaining a high standard of accuracy and candidate trust.
- Maintain clean, current records in the CRM and hand off enrolled clients smoothly to placement/academic teams.
- Stay current on residency/fellowship cycles, the Match, ACGME pathways, and IMG-relevant immigration basics.
Requirements
- MD or DO doctors looking for residency
- 2+ years in counselling, admissions, advising, or consultative sales — ideally in education or healthcare.
- Strong interpersonal and active-listening skills; able to build trust quickly with high-achieving, anxious, time-pressed candidates.
- Goal-oriented and comfortable working toward enrollment and commission targets.
- Organized, CRM-fluent, and reliable with follow-up.
Preferred
- Knowledge of the U.S. medical residency system, USMLE, the NRMP Match, or the IMG journey.
- Experience working with international clients across time zones and cultures.
- Multilingual ability a plus.
Benefits
Medical, Dental and Vision insurance
Retirement plan
Paid time off
Access to gym