RemoFirst is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups.
We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.
We are seeking a CXG Data Specialist to support and optimize our data quality across the full CXG tech stack. Reporting at the intersection of Customer Success, Revenue Operations and Sales, you will play a key role in maintaining the data accuracy of our CXG systems.
This is a hands-on individual contributor role focused on execution, continuous improvement, and providing exceptional operational support to our CXG team in a fast-paced, remote-first environment.
Key Responsibilities
- Own proactive data quality monitoring and clean-up across CXG systems.
- Validate and reconcile customer and account data across different sources.
- Perform data manipulation and analysis, including VLOOKUPs, reconciliation, duplicate account identification, research, and clean-up.
- Maintain accurate customer journey stages, account statuses, CSM ownership, and other critical CXG data points.
- Run recurring data-quality checks and proactively identify inconsistencies across systems
- Help update reporting and dashboards
- Monitor cancelled employee hiring processes and notify Finance when associated deposit invoices need to be cancelled.
- Partner with RevOps and CXG teams to identify recurring data-quality issues and improve the underlying processes.
Requirements
- 1–5 years of experience in Data Management, Revenue Operations, Sales Operations, CRM Administration, Customer Success, or a related operational role.
- Experience administering CRM or CXG platforms.
- Experience working with sales technology tools and revenue systems.
- Excellent organizational skills with exceptional attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong communication skills and the ability to collaborate across distributed teams.
Preferred Qualifications
- Experience within a SaaS business.
- Experience supporting EOR, PEO, HR Tech, or contractor management platforms.
- Experience with HubSpot, DevRev and BI tools.
- Experience with data management, data clean-up and deduplication.