We are looking for a Head of Engineering / Technical Director to own the technology strategy, operations, and evolution of a multi-product ecosystem serving the construction industry across 15 Latin American countries.
The platform includes a B2B marketplace, AI-powered products, content platforms, business intelligence solutions, and AWS infrastructure managed in-house. This role is responsible for architecture, engineering execution, reliability, security, data, AI initiatives, and cloud cost optimization across the entire ecosystem.
Responsibilities:
- Own the technical strategy, architecture, standards, priorities, and technical debt across the platform.
- Lead the operation of AWS infrastructure, including EC2, RDS, S3, CloudFront, deployments, networking, security, and system maintenance.
- Act as the final escalation point for production incidents, driving root-cause analysis and long-term solutions.
- Deliver products end-to-end, from business discussions through production deployment and verification.
- Establish engineering best practices, including code reviews, branching strategies, documentation, deployment validation, and operational processes.
- Build observability capabilities, including monitoring, alerting, tracing, service health checks, and operational dashboards.
- Own security, access management, secrets, disaster recovery planning, compliance, and data protection.
- Manage large-scale database operations, migrations, and data integrity across multiple markets.
- Drive cloud, infrastructure, licensing, and AI consumption cost optimization.
- Grow and scale the engineering organization, identifying hiring needs, onboarding new team members, and evaluating outsourcing opportunities.
- Participate in critical incident response, including after-hours support when required.
Requirements
- 8+ years of experience building, operating, and scaling software in production environments.
- Proven experience defining the technical direction of an entire platform, not just individual services.
- Strong experience across software engineering, cloud infrastructure, data platforms, and AI-enabled products.
- Hands-on experience operating and optimizing AWS environments in production.
- Experience implementing observability, monitoring, alerting, and reliability practices.
- Experience using AI-assisted development tools and coding agents to improve engineering productivity.
- Strong understanding of production systems, performance, scalability, reliability, and risk management.
- Tech Stack: TypeScript, Next.js, React, NestJS, Nx Monorepo, Prisma, MariaDB, Tailwind CSS, Python, Django, AWS (EC2, RDS, S3, CloudFront), nginx, PM2, Cloudflare, GitHub Actions, Stripe, WhatsApp Business, Product Analytics, and LLM APIs.
- Demonstrated autonomy, ownership, and decision-making ability in fast-paced environments.
- Excellent troubleshooting, problem-solving, and root-cause analysis skills.
- Strong written communication skills in English and Spanish.
- Ability to create clear technical documentation, operational procedures, and incident reports.
Nice to Have
- Experience operating multi-region or multi-tenant environments.
- Technical SEO experience at scale.
- Payment and subscription billing platform experience.
- Advanced MySQL/MariaDB expertise, including indexing, locking, and query optimization.
- Experience launching and operating AI-powered products in production.
- Experience building observability frameworks from scratch.
- Cloud cost management and FinOps experience.
- Experience designing and implementing analytics and data platforms.
- Previous experience leading the technology function of a startup, scale-up, or small engineering organization.
Benefits
A stable, long-term contract. Continuous Training. Private Health insurance. Flexible schedule. Work with some of the most talented software engineers in Latin America and the US, doing challenging work and world-class software for clients in the US and around the world.