Responsibilities:
- Manage and cultivate relationships with key clients in order to maximize business opportunities and drive revenue growth.
- Develop and implement strategic account plans to achieve sales targets and objectives.
- Identify new business opportunities within existing accounts and collaborate with the sales team to secure new clients.
- Lead client presentations and demonstrate deep understanding of client needs and industry trends.
- Provide exceptional client service by addressing client inquiries, resolving issues, and ensuring client satisfaction.
- Work closely with internal teams to coordinate and execute client projects and campaigns.
- Monitor market trends and competitor activities to provide strategic insights and recommendations.
- Prepare regular reports on account performance and present findings to management.
- Manage and mentor a team of client service executives to achieve their goals and objectives.
- Stay updated on industry developments and best practices to enhance client service and business growth.
Requirements
- Bachelor's degree in Business, Marketing, or related field.
- Minimum 8 years of experience in client service or account management, preferably in a related industry.
- Proven track record of managing key accounts and driving revenue growth.
- Strong leadership and team management skills.
- Excellent communication, presentation, and negotiation skills.
- Ability to build and maintain strong client relationships.
- Strategic thinking and ability to identify new business opportunities.
- Knowledge of industry trends and best practices in client service and account management.
- Ability to work in a fast-paced and dynamic environment.
- Proficiency in MS Office applications.
Interested candidates who wish to apply for the advertised position, please click the ‘APPLY’ button below to send in your resume.
EA License No: 13C6305
Reg. No.: R24120209
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.