Responsibilities:
- Provide administrative support to the service team in the HVAC industry.
- Coordinate and schedule service appointments with customers.
- Receive and process service requests and inquiries from customers.
- Prepare and maintain service documentation, including work orders and service reports.
- Ensure accurate and timely recording of service activities and customer interactions.
- Assist in managing inventory and ordering of service parts and supplies.
- Coordinate with internal teams to ensure timely resolution of service issues.
- Support the service team in administrative tasks, such as data entry and filing.
- Handle customer inquiries and provide excellent customer service.
Requirements
- Diploma/Degree in Business Administration or related field.
- Prior experience in administrative support role, preferably in the HVAC industry.
- Knowledge of HVAC systems and terminology is a plus.
- Proficient in Microsoft Office applications.
- Strong organizational and multitasking skills.
- Excellent communication and customer service skills.
- Attention to detail and accuracy in data entry and documentation.
- Ability to work independently and as part of a team.
- Willingness to work in the North region.
Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.
EA License No: 13C6305
Reg. No.: R1874608
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