Symmetrio is seeking a Clinical Application Specialist with hands-on radiation oncology experience to support the implementation, training, and ongoing clinical use of advanced radiation oncology software and technology.
This role serves as a key clinical resource for customers, helping radiation oncology teams successfully adopt and optimize solutions within their existing clinical workflows. The ideal candidate understands radiation oncology operations, treatment planning and/or treatment delivery workflows, and is comfortable working directly with physicians, physicists, dosimetrists, radiation therapists, and other clinical stakeholders.
This is a customer-facing position that combines clinical expertise, technology, training, and workflow optimization.
The ideal candidate will lives in CST, MT, OR PST time zone.
Key Responsibilities
- Provide clinical application support for radiation oncology software and technology.
- Lead customer training, education, and workflow-focused product demonstrations.
- Support new system implementations, upgrades, and go-live activities.
- Assess customer workflows and recommend best practices for effective product utilization.
- Train radiation oncologists, medical physicists, dosimetrists, radiation therapists, and other clinical users.
- Serve as a clinical liaison between customers and internal product, engineering, sales, and support teams.
- Assist customers with application-related questions and troubleshoot clinical workflow issues.
- Support pre-sales activities when needed, including product demonstrations and clinical discussions.
- Gather customer feedback and communicate clinical needs and product improvement opportunities internally.
- Develop and maintain training materials, clinical documentation, and educational resources.
- Maintain a strong understanding of radiation oncology workflows, terminology, technologies, and industry trends.
- Build strong relationships with customer stakeholders and serve as a trusted clinical resource.
- Travel to customer locations for training, implementation, demonstrations, and ongoing support as required,
Requirements
- Degree or professional training in Radiation Therapy, Medical Dosimetry, Medical Physics, Nursing, or another relevant clinical discipline.
- Clinical experience within a radiation oncology environment.
- Strong understanding of radiation oncology workflows and multidisciplinary clinical teams.
- Experience with radiation oncology software, treatment planning systems, oncology information systems, imaging systems, or related technology strongly preferred.
- Prior experience in clinical applications, implementation, training, education, or customer support is preferred.
- Strong presentation, communication, and interpersonal skills.
- Ability to explain complex clinical and technical concepts to users with varying levels of expertise.
- Comfortable working independently and managing multiple customer priorities.
- Strong problem-solving and troubleshooting skills.
- Ability to travel regularly based on customer and business needs.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- 401k Retirement Plan (4% match)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Additional benefits including wellness reimbursement, tuition reimbursement, and flexible spending account.