About the Role
The Sportsbook Ticket Writer is responsible providing excellent customer service by accepting wagers for various sports events and verifying and cashing winning sport book tickets.
Position Responsibilities
- Accurately input patron wager requests into the sports wagering system
- Manage a cash drawer for accepting sports wagers and paying out winning patrons which will be reconciled at the end of each shift
- Maintain an appropriate understanding of popular wagers, odds, and bet types for sporting events
- Communicate wagering rules to patrons and respond to any patron questions or concerns
- Be aware of any unusual betting patterns that may indicate a violation of betting guidelines and report to the on-duty Shift Manager
- Detect any customer who may be at risk of Responsible Gambling issues and report to the Shift Manager.
Essential Functions
- Exposure to casino related environmental factors, including but not limited to secondhand smoke, excessive noise and stress related to servicing customers in a fast pace environment
- Must be able to stand for an entire shift and be able to move throughout the casino hotel.
- Must be able to work flexible shifts including nights, weekends, and holidays.
- Must be able to lift/push/pull up to 10 pounds.
Requirements
- Minimum one (1) year prior cashiering/money handling experience preferred.
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Must be computer competent with the aptitude to learn new systems.
- Ability to work well under pressure in a fast-paced environment
Benefits
- Free meal on shift
- Training & Development
- Pay Rate:$15.92/hr