To strengthen our team in Ticino, we are looking for a motivated, client-oriented person who can combine banking operations with a commercial mindset.
This position offers the opportunity to join a growing organisation and take on a varied role in direct contact with clients.
What we offer
A permanent contract with an expanding organisation based in the Lugano area
A varied role combining operational activities, client relations and business development
Opportunities for professional growth and development within the organisation
A dynamic and collaborative working environment
Your role
You will be responsible for branch operations and client relations, and will also help promote retail products and services.
In particular, you will:
Handle counter activities, including cash transactions, deposits, withdrawals, currency exchange and payments
Open new banking relationships in compliance with KYC and anti-money laundering requirements
Present and offer retail products and services, including accounts, cards, savings, pension and payment solutions
Support the day-to-day operations and administration of the branch
As you settle into the role, you will also take responsibility for an assigned client portfolio
Manage client relationships, identifying their needs and cross-selling opportunities
Work in compliance with internal guidelines, control processes and regulatory requirements
The profile we are looking for
At least one year of experience in a similar role at a Swiss bank
Commercial or banking education (e.g. commercial apprenticeship, banking track) or equivalent experience
Excellent knowledge of Italian, good knowledge of German and/or English; knowledge of French is an asset
Good command of Microsoft Office and IT tools
Accuracy, reliability and a strong sense of responsibility
Client and business development orientation
Good communication skills, team spirit and flexibility
Resident in Ticino
Why join us?
You will have the opportunity to join a growing organisation in a role that offers variety, direct client contact and increasing responsibility.
If you recognise yourself in this profile and would like to put your banking experience to good use, we look forward to meeting you.