The Venue
Known for pushing the boundaries between ‘dinner and sinner’, MR PORTER London brings a concept that artfully merges the quality of a modern steakhouse with the buzz and experience of a chic lounge. Breaking the rules of fine dining, while offering the best culinary experience in town, MR PORTER invites you to a world of sinful delights and beautiful contradictions. MR PORTER is a companion by day – hunter by night, a gentleman, a merciless lover, a jetsetter and a local. MR PORTER is set in the iconic Park Lane Hilton Hotel in Mayfair.
The Job
Our Head Waiter/Waitress is hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working in a fast pace environment whilst maintaining THE ENTOURAGE GROUP’s high standards. Be a part of THE ENTOURAGE GROUP’s team and create unforgettable gastronomic experiences.
Responsibilities
Proven experience as a Head Waiter or Shift leader role.
Supervise and lead the waiters/waitresses to ensure impeccable service standards.
Coordinate with the kitchen and bar teams to guarantee smooth service flow.
Guide the team on menu offerings, wine pairings, and service techniques.
Handle guest inquiries, special requests, and feedback with professionalism.
Uphold MR PORTER's commitment to excellence in every aspect of the dining experience.
Extensive knowledge of fine dining service etiquette and standards.
Ability to thrive in a fast-paced, upscale dining environment.
Living in London (flexible with commuting)
You have your UK Visa / Work Permit to work in London
Benefits
Competitive salary
28 days holidays including bank holidays
Discretionary Tronc contributions
Full time and part time opportunities
25% F&B discount at The Entourage Group venues
Recommend a friend scheme with a bonus after 6 months
Paid day off for your Birthday
World class in-house training
Extensive career development and training opportunities
Bespoke uniform
Staff meal on duty
Anniversary bonus
Paid moving day
Unrivalled opportunities for progressions and development across THE ENTOURAGE GROUP
Interested?
Please apply via the "apply for this job" button below and make sure you fill in our application form.
MR PORTER is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, SHIRKHAN, Toni Loco, Do Not Disturb, THE DUCHESS and MR PORTER STEAKHOUSE.