The Venue
Known for pushing the boundaries between ‘dinner and sinner’, MR PORTER London brings a concept that artfully merges the quality of a modern steakhouse with the buzz and experience of a chic lounge. Breaking the rules of fine dining, while offering the best culinary experience in town, MR PORTER invites you to a world of sinful delights and beautiful contradictions. MR PORTER is a companion by day – hunter by night, a gentleman, a merciless lover, a jetsetter and a local. MR PORTER is set in the iconic Park Lane Hilton Hotel in Mayfair.
The Job
Our Receptionists are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working in a fast pace environment whilst maintaining THE ENTOURAGE GROUP’s high standards. Be a part of THE ENTOURAGE GROUP’s team and create unforgettable gastronomic experiences.
Requirements
Proven experience in a receptionist or customer-facing role.
Delivered exceptional customer service in a professional environment.
Oversee the reservation system and ensure optimal table management.
Handle guest inquiries, special requests, and feedback with professionalism.
Strong organizational and multitasking abilities.
A passion for delivering outstanding customer service.
Ability to thrive in a fast-paced, high-end dining environment.
Must be able to fully communicate in English
Ability to work with Office 365
Living in London (flexible with commuting)
You have your UK Visa / Work Permit to work in London
Benefits
25% F&B discount at TEG venues
Refer a friend bonus (1000FT& 500PT)
Birthday off
Paid moving day
Travel allowance
Free lifestyle coaching
Sircle hotel staff rates
Sircle hotel friends + family rates
Annual in house experience at sircle hotel
Hotel merchandise discount at sircle hotel of 40%
33 days holidays including bank holidays.
10% bonus discretionary scheme
Competitive salary
Private medical scheme , including wellbeing Mot
Company pension contribution
Training schemes
High street and gym membership discount
Uniform and safety shoes allowances
Staff meal on duty
London bike scheme
London travel loan scheme
After 2 years’ service £250 , after 5 years £500
12 days annual discretionary sick days
Childcare vouchers
£250 annually contribution your wellbeing
Interested?
Please apply via the "apply for this job" button below and make sure you fill in our application form.
MR PORTER is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, SHIRKHAN, Toni Loco, Roladin, Do Not Disturb, THE DUCHESS and MOMO.