Job Summary:
Creative Chaos is looking for a proactive and detail-oriented Inbound SDR to manage all incoming sales inquiries. Your primary responsibility is to engage, qualify, and schedule meetings between these leads and our Account Executive (AE).
Key Responsibilities:
- Respond Promptly to inbound leads (within defined SLAs).
- Conduct Initial Outreach via personalized emails, phone calls, and SMS.
- Schedule Meetings between qualified prospects and the AE using HubSpot Meetings.
- Maintain CRM Accuracy by logging all activities, notes, and lead dispositions in Hubspot.
- Nurture Cold Leads who aren’t ready to buy yet—add them to follow-up cadences or hand-off to marketing.
- Monitor and Triage website contact forms, inbound calls, demo requests, and email inquiries.
- Collaborate Closely with AEs to ensure a seamless handoff and calendar alignment.
- Provide Feedback to marketing and sales teams on lead quality and recurring patterns.
Requirements
- Bachelor’s degree in business, marketing, or a related field
- 1–3 years in a similar role.
- Strong Japanese written and verbal communication skills (clear, concise, persuasive).
- Experience with CRM systems like HubSpot.
- Comfort with phone outreach and handling objections or questions from prospects.
- Highly organized and process-oriented — you don’t let leads slip through.
- Self-starter: you’re proactive, responsive, and accountable.
- Tech-savvy: Familiar with email tools, calendar scheduling platforms, SMS platforms, and sales enablement tools.