What you will do
Who we are :We are a young and passionate team building the #1 tech platform in Africa dedicated to small and micro merchants. More than 5M merchants, in 15 countries, tested our flagship products (Konnash and Mahaal) to manage and grow their business.
We operate in small, autonomous, agile and independent teams. We encourage ownership, innovation and creativity in a supportive environment where sharing best practices is key.
We are looking for passionate and creative profiles who combine data and emerging technologies to break new ground in the mobile market. Driven by a culture of testing and learning, we welcome amazing talent to take on and manage unique, ambitious and challenging projects. Our goal is to strive for excellence, both individually and collectively, which means for us solving problems by breaking the rules, learning quickly and independently, and delivering the best performance possible.
You will be responsible for
- Develop and execute commercial strategies aligned with company goals and objectives to drive growth.
- Conduct market research and analysis to develop comprehensive business plans, focusing on opportunities for expansion and business development.
- Understand and address the needs of existing customers to ensure satisfaction and retention.
- Develop strategies to attract new customers while maintaining and nurturing relationships with existing ones.
- Collaborate with internal teams, including sales and customer service, to ensure alignment and support business objectives.
- Build and maintain strong relationships with clients and key stakeholders in the industry.
- Monitor and report commercial performance, providing regular updates to executives on sales and growth progress.
- Track, measure, and analyze commercial performance metrics (KPIs) to assess success and identify areas for improvement.
- Negotiate new projects and contract terms with prospective clients, securing mutually beneficial deals.
- Drive growth in customers, sales, revenue, and turnover, ensuring the company meets its financial targets.
- Recruit, mentor, and manage junior team members, providing guidance and support to develop their skills and capabilities.
Your qualifications
- Previous experience in a commercial leadership role, with hands-on involvement in operational aspects (e.g., Commercial Manager or Sales Lead).
- Proven expertise in market research, analysis, and performance metrics to drive informed business decisions.
- Experience in sales, with a strong understanding of the sales process and customer relationship management.
- Fluency in Arabic is essential for effective communication with clients and stakeholders.
- Proficiency in French and English to support business interactions across diverse markets.
- Strong persuasion and presentation skills, with the ability to influence stakeholders and close deals.
- Goal-oriented mindset, with a focus on achieving targets and driving commercial success.
- Adaptability and flexibility, capable of adjusting strategies and approaches in a dynamic environment.
- Excellent leadership skills, with the ability to manage, mentor, and motivate a team toward success.