Job description
“We make our community fit and happy. Every day. Every class.”
Do these words get you excited? As a Studio Team member, you play a key role in bringing this mission to life. You support daily studio operations, elevate the customer experience, and contribute to a positive, high-energy environment for both members and team.
You add value by taking ownership of your responsibilities and leading by example.
What does your workday look like?
As a Studio Team member, you will:
Be the first point of contact for our customers, creating a welcoming and positive experience
Ensure our hospitality and service standards are consistently high
Take responsibility for health, safety, and hygiene standards within the studio
Support daily and monthly operations, including sales and administrative tasks
Demonstrate leadership by supporting and giving feedback to team members
Build strong relationships with customers and help grow the Rostudios community
Ensuring classes start on time
Assist in training and coaching new studio team members
Proactively handle minor technical and maintenance issues, ensuring they are resolved quickly to maintain a seamless studio experience
Maintain the unique Rostudios look, feel, and culture
Handle studio cleaning and preparation, including:
Exercise equipment (bikes, weights, shoes)
Floors and mirrors
Common areas (front desk, lockers, retail, office, hallways)
Bathrooms and changing rooms
Please note: this is not an exhaustive list, and additional tasks may be assigned.
Additional responsibilities
Attend quarterly meetings and group training, and stay informed on slack messages.
Stay informed on all operational procedures, including handling maintenance issues
Be flexible with scheduling, including shifts from 30 minutes before the first class of the day and 45 minutes after the last class of the day
Your qualifications
A passion for sports, the Rostudios brand, and customer experience
A team-oriented mindset with strong multitasking abilities
Willingness to be hands-on and you value cleanliness, tidiness, and hygiene
A proactive attitude with a creative mindset for improvements
Flexibility to work within studio hours
Strong English communication skills
Availability for at least 2 shifts per week (one weekday, one weekend)
What we offer you
A supportive team that inspires and motivates others
A positive, energetic, and healthy work environment
Ongoing training and development from your Studio Manager
Team events
Free Rostudios classes en discounts on ClassPass
Start date is likely around mid August