About the Role
The Account Management Intern will support the account management team in delivering a best-in-class customer experience. This role provides hands-on exposure to client account operations, logistics coordination, and strategic relationship management. Interns will assist in ensuring service excellence, driving retention, and supporting growth initiatives while collaborating with internal teams to meet operational and strategic goals.
What the Candidate Will Do
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Assist in building and maintaining strong relationships with customer accounts to ensure satisfaction and loyalty.
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Support account managers in responding to inquiries, resolving issues, and managing escalations.
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Help monitor account performance and identify opportunities for improvement.
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Collaborate with internal teams to ensure timely and accurate execution of shipments and services.
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Participate in proactive communication and problem-solving to address customer needs.
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Analyze account data and assist in preparing performance reports and recommendations.
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Gain exposure to pricing strategies, market trends, and Transportation Management Systems.
Basic Qualifications
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Currently pursuing a Bachelor’s degree in a Supply Chain-related field
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Expected graduation date between December 2027 and May 2028
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Ability to work in one of the following locations: Rogers, AR or Chicago, IL
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Ability to work full-time (40 hours) between June 7, 2027 – August 13, 2027
Preferred Qualifications
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Strong negotiation and relationship-building skills
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Ability to manage multiple priorities in a fast-paced environment
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Ability to analyze data and create actionable reports
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Problem-solving and critical thinking skills
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Interest in sales and business development
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Experience with CRM tools and Transportation Management Systems (preferred but not required)
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Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.