We're building the future of urban stays. One city at a time.
Homaris exists to solve one of the most persistent problems in modern cities: People from abroad need places to live, work, and just feel at home. We build and operate fully digitised serviced apartments across Germany´s major cities – next step: Europe and beyond.And a product vision — the nanopartment® — that reimagines what urban stays can look like in the smallest possible space.
Revenue triples within two years — organically. No venture capital. No exit strategy. We are in this for the long run, and we build accordingly.
Extraordinary people make this happen - and we're looking for one more.
Your Role
You are the person business customers and corporate partners know by name. You take an enquiry from the first message to a complete, accurate reservation, and you make sure the stay runs as promised.
This is not an inbox role. You own the process end to end. You work closely with Sales, Reservations, Revenue and Operations, so every booking is commercially sound, correctly recorded and delivered without friction. Our corporate customers experience one team, and you are the reason why.
What You'll Do
Answer with clarity. You respond to guests, business customers and partners quickly, precisely and with a solution in mind.
Make the offer, then follow up. You create tailored offers and take them to a decision. You do not wait to be asked twice.
Guide the full journey. From reservation through changes, cancellations and invoicing, you are the reference point for every question.
Coordinate the details. Special requests reach the right team at the right time. Nothing is lost between departments.
Back the Sales team. You handle corporate enquiries, offers and account requests, so Sales can focus on closing.
Protect the terms. Rates, codes and company requirements are applied exactly as agreed. Every final booking reflects the commercial conditions.
Keep accounts current. Negotiated rates, contracts and account information are accurate and up to date.
Own the large bookings. You prepare offers for company stays, apartment contingents and group or high-volume bookings, and you bring them to a close.
Keep the data clean. Booking, guest and company data are accurate in every relevant system. Reservation quality is your responsibility.
Spot the gap early. You use digital and AI tools to find issues before they become problems.
Fix the process, not the symptom. When something slows the team down, you redesign the workflow.
Build what scales. You create lightweight templates and workflows that make booking faster, clearer and easier to scale.
What Makes You a Fit
Relevant experience. You have worked in reservations, hotel sales, serviced apartments, hospitality, travel or customer service, and you have a clear drive to learn fast. Corporate, group or business-customer experience is a strong advantage.
Composure under pressure. You prioritise several moving requests without losing pace or accuracy. When priorities shift, you stay structured and pragmatic.
Commercial confidence. You know rates, offers and booking conditions, and you understand their impact on the business.
Fluent communication. You write and speak German and English fluently, in writing and by phone.
Tool confidence. You work confidently with reservation, property-management and CRM systems.
Curiosity about AI. You already use digital and AI-supported tools to draft, summarise, research and automate, with sound judgement and strict attention to data privacy.
Ownership. You see what needs doing and you do it. You challenge existing ways of working and help the team move forward.
Presence. You are based in Berlin, or ready to be, and you value working together in person.
The Environment
Homaris is a company with the maximum of long-term orientation. We don't burn cash to grow fast and sell. We build something real, and we expect the people who join us to want to build it with us — not to optimise for others.The pace is high. The problems are real. The team is small enough that every person matters.
We're not always great at seeing and celebrating our wins. But we're working on it — and we'd love your help with that.
What We Offer
We define levels by the work you own and the decisions you're accountable for, not by your title or years of experience.Beyond that: we've thought carefully about what people actually need to do their best work and live well — and we've built a benefits package that reflects that. Health, mobility, development, flexibility, and a few perks that come with being in the travel and hospitality business. Not much is missing.
We'll walk you through the details when we meet.
Next Steps
If this opportunity resonates with you, we’d be glad to learn more about your experience and perspective.Just send us your CV.
Questions? Reach out to Natalie at karriere@homaris.de or +49 157 92465807.
We value diversity and welcome applications from people of all genders, cultures and backgrounds.