Responsible for managing the collection of outstanding debts from clients and customers. Inform customers of their overdue bills and attempt to collect payment to mitigate company losses.
Responsibility
● Reviewing the company debtor list.
● Contacting customers and informing them of their overdue bills.
● Advising customers on their payment options and suggesting methods of payments.
● Negotiating suitable payment plans.
● Maintaining customer payment records.
● Preparing customer financial statements for banks and the state credit department.
● Writing final notice warnings to customers when payments are not being made.
● Instituting legal action when customers fail to pay their debt.
● Responding to customer queries.
● Contacting lawyers and insurance agencies to facilitate payments.
● Perform other duties as assigned by the Finance Manager.
Requirements
● Bachelor’s degree in accounting, business management, or a similar field.
● Previous experience working as a Collections Officer.
● Excellent negotiating skills.
● Good written and verbal communication skills.
● Familiarity with state debt collection laws.
● Knowledge of payment plans and accounting procedures.
● Knowledge of office and accounting software.