POSITION OVERVIEW
The Project Manager, Field Operations owns the successful execution of builder projects from quote through final invoice. Serving as the primary operational liaison among builder customers, outside and inside sales, scheduling, dispatch, installation teams, and other internal partners. This role keeps projects accurate, on target, and on time. The position coordinates installation schedules, monitors quality, resolves issues, and ensures every operational detail is carried through to completion in a fast-paced, collaborative and growing environment.
KEY RESPONSIBILITIES
- · Own assigned strategic builder projects from the transition out of pre-sales through installation, completion, and final invoicing.
- · Coordinate closely with builder customers, outside sales, inside sales, scheduling, dispatch, installation teams, and other operational partners to maintain clear expectations and project alignment.
- · Develop, monitor, and communicate project schedules, installation timelines, material readiness, and key milestones.
- · Confirm project information, selections, measurements, orders, and installation details are complete and accurate before work progresses.
- · Monitor project quality and installation performance; document outcomes and any corrective actions needed
- · Conduct jobsite visits or walkthroughs as needed to confirm work meets customer expectations and company standards as well as preview walks for project feasibility and pre-installation readiness
- · Identify risks, delays, scope questions, and quality concerns early; understand appropriate escalation points and drive issues through resolution.
- · Keep customers, sales partners, and internal teams informed of project status, changes, decisions, and next steps.
- · Maintain accurate and timely project information in CRM, ERP, Dispatch Track, and other core business systems.
- · Coordinate punch-list items, corrections, and final closeout activities to ensure the project is fully completed before invoicing.
- · Balance multiple active projects and shifting priorities while maintaining attention to detail, urgency, and follow-through.
- · Build strong working relationships across sales and operations and support the adoption of new processes, systems, and ways of working.
- · Perform other related duties as assigned.
QUALIFICATIONS
- High school diploma or equivalent required; associate degree or technical training in construction, project management, or a related field preferred.
- One to three years of relevant experience in builder project management, construction coordination, field operations, finish management, installations, or a similar role.
- Experience working with builder customers and coordinating multiple project stakeholders strongly preferred.
- Working knowledge of construction or installation schedules, quality-control processes, and project closeout requirements.
- Comfort using CRM, ERP, Dispatch Track, and related business systems; ability and willingness to learn new technology and processes.
- Valid driver's license and ability to travel to customer locations and active jobsites throughout the Atlanta market as business needs require.
CORE COMPETENCIES
- Self-directed and accountable, with the judgment to recognize when an issue should be escalated.
- Clear, proactive communicator who can work effectively with customers, sales teams, field teams, and operational partners.
- Highly organized and detail-oriented, with consistent follow-through from project handoff through completion.
- Assertive and solutions-focused, with a strong drive to win while remaining collaborative and team-oriented.
- Adaptable and comfortable switching priorities, multitasking, and working in an evolving, high-growth organization.
- Strong problem-solving skills and the ability to remain calm and responsive when project conditions change.
BENEFITS
Medical
Dental
Vision
Employer Paid Basic Employee Life and AD&D Insurance
Employer Paid Long Term Disability
Flexible Spending Accounts
Voluntary Short-Term Disability
Voluntary Life and AD&D Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance
EEO
At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position that requires overtime as business needs dictate.
OTHER DUTIES
Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
PRIVACY NOTICE
We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.
This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.
By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at recruitment@crhomeusa.com.