Job Description: As an AV and Security Technician III, you will play a crucial role in overseeing the installation, maintenance, and troubleshooting of security systems. In addition to performing technical tasks, you will lead a team of technicians, ensuring efficient project execution and maintaining high-quality standards. Your responsibilities may include:
1. Technical Leadership:
• Lead and supervise a team of AV/Security technicians, providing guidance, mentorship, and support.
• Assign tasks, set priorities, and ensure efficient utilization of resources within the team.
• Provide technical expertise and troubleshooting assistance to team members when needed.
• Promote a positive and collaborative work environment, fostering teamwork and continuous improvement.
2. Project Coordination:
• Collaborate with project managers to plan and execute AV and security system installation projects.
• Review project requirements, specifications, and design plans to ensure proper implementation.
• Coordinate with clients, subcontractors, and other stakeholders to schedule installations and resolve any issues or conflicts.
• Monitor project progress, ensuring adherence to timelines, budgets, and quality standards.
3. Installation and Configuration:
• Oversee the installation, configuration, and integration of AV and security system components, including cameras, access control panels, intrusion detection devices, and related equipment.
• Ensure compliance with industry standards, best practices, and client requirements during installations.
• Conduct quality control checks to verify proper functionality, connectivity, and integration of the systems.
• Provide guidance and hands-on assistance to technicians in complex or challenging installation tasks.
4. Maintenance and Troubleshooting:
• Supervise routine maintenance tasks on AV and security systems to ensure optimal performance.
• Assist technicians in diagnosing and troubleshooting system issues, offering technical expertise and problem-solving guidance.
• Monitor system performance, identify potential problems, and proactively address them to minimize downtime.
• Collaborate with other departments, vendors, and manufacturers for advanced troubleshooting and resolution of complex issues.
5. Documentation and Reporting:
• Ensure accurate documentation of installation, maintenance, and troubleshooting activities.
• Review and approve documentation completed by technicians, such as service reports, equipment inventories, and work orders.
• Generate reports on project progress, system performance, and incidents encountered during service calls.
• Maintain up-to-date records of technical specifications, diagrams, and system configurations.
6. Training and Development:
• Provide training and guidance to technicians, ensuring their professional growth and technical competence.
• Stay updated with the latest industry trends, technologies, and best practices, and share knowledge with the team.
• Identify training needs and coordinate training sessions for technicians to enhance their skills and knowledge.
Requirements:
• High school diploma or equivalent. Additional technical certifications or training in security systems, electronics, or related fields is advantageous.
• 2-5 years experience in security system installations, maintenance, and troubleshooting.
• Strong leadership and team management skills.
• In-depth knowledge of security system components, integration techniques, and industry standards.
• Proficiency in reading and interpreting technical drawings, diagrams, and specifications.
• Excellent problem-solving and decision-making abilities.
• Effective communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• This position requires travel to customer job sites up to 40% of the time. Travel may include local and out-of-town assignments, with occasional overnight stays, based on project schedules and customer needs.
• Physical fitness and the ability to perform installation tasks that may involve lifting, climbing, and working in various environments.
Please note that the above job description is a general overview, and the specific responsibilities and requirements may vary depending on the company and project requirements.