This is a high‑travel, client‑facing delivery role that supports enterprise solution implementations in close collaboration with customers and internal teams. You will regularly work onsite with enterprise customers, participating in critical delivery phases and representing Growth Signals with professionalism and clarity. Candidates must be comfortable traveling 40–50% and working directly with external stakeholders.
Growth Signals is hiring a Forward Deployed Software Engineer to support the delivery of enterprise customer solutions—from discovery and requirements through deployment and adoption. This role is ideal for someone who enjoys engaging directly with customers, bringing structure to ambiguity, and translating technical capabilities into practical, business‑aligned solutions. You’ll balance hands‑on customer interaction with strong internal coordination, disciplined execution, and adherence to delivery standards to ensure predictable, secure enterprise deployments.
Responsibilities
- Participate in end‑to‑end delivery of enterprise customer solutions, supporting engagements from requirements and discovery through deployment and adoption.
- Serve as a technical advisor by translating customer business needs and ambiguous challenges into clear, incremental, and deployable solution requirements.
- Own the project execution lifecycle for customer engagements, including requirements gathering, milestone definition, task breakdown, dependency tracking, and delivery coordination.
- Support the technical lifecycle of customer implementations, including solution design, configuration, integration, deployment, and post‑deployment stabilization.
- Engage directly with customers during implementation phases—including onsite participation—to support successful delivery, adoption, and operational readiness.
- Design and support secure, scalable, and reliable software solutions appropriate for enterprise environments.
- Collaborate closely with Sales, Customer Success, Engineering, and Product teams to ensure aligned execution and predictable delivery outcomes.
- Assist with triage and resolution of technical or delivery issues in coordination with internal stakeholders.
- Advocate for customers by capturing implementation insights, product feedback, and feature requests and relaying actionable input to Product and Engineering teams.
- Maintain delivery standards related to solution quality, documentation, deployment readiness, and adherence to enterprise security and compliance practices.
Required Qualifications
- 3+ years in a software, solutions, or customer‑facing technical role.
- Background supporting enterprise software delivery or implementation projects.
- Working knowledge of project management practices, including requirements definition, milestone planning, and delivery coordination.
- Proficiency with APIs, cloud platforms, and modern SaaS architectures.
- Hands‑on development of frontend components using React and TypeScript, integrated with backend services.
- Capability designing and implementing secure backend APIs using Python (e.g., Flask, Pydantic, Pyright, or similar frameworks).
- Familiarity with LLMs, GenAI workflows, agent frameworks, or MCP concepts preferred.
- Strong customer‑facing communication skills, comfort working in structured delivery environments, and willingness to travel 40–50%.
Preferred Qualifications
- Demonstrated success delivering complex enterprise software solutions in customer‑facing, client‑embedded environments.
- Prior experience in Solutions Engineering, Forward Deployed Engineering, Professional Services, or Enterprise Delivery roles with direct ownership of outcomes.
Location: Hybrid (Boston, MA) or Remote (US)
Travel: Up to 40–50%
Employment Type: Full-Time, Permanent
About Growth Signals
We’re building the future of AI-driven strategic innovation, and we’re looking for people who are excited to join us at the ground floor. As a seed-stage B2B startup, we’re on a mission to help teams accelerate discovery, validate concepts faster and scale impact across the organization, and we believe customer obsession is our unfair advantage. As an early member of our team, you’ll shape how we engage, retain, and grow our product & customers.