Description of Duties:
Title: Compliance Manager
Classification: Exempt
Salary Range*: $100,000-$110,000
Location: HQ (Van Nuys, CA) Onsite Monday - Friday
Global Regulatory Compliance & Risk Management
- Own and maintain DÔEN’s global product compliance framework across apparel, footwear, handbags, jewelry, accessories, and other applicable product categories.
- Monitor evolving regulatory requirements across the United States, EU/UK, Greater China, and key Asia-Pacific markets.
- Translate regulatory requirements into clear product standards, testing protocols, supplier requirements, and operating procedures.
- Maintain a global regulatory matrix by product/category, country of origin, and destination market to identify requirements early in development.
- Assess regulatory changes and new market requirements, communicate business impact, and develop implementation plans.
- Identify compliance risks across the product portfolio and establish appropriate escalation and mitigation strategies.
Product Safety, Testing & Chemical Compliance
- Develop and oversee risk-based product testing protocols based on product category, material, intended use, country of manufacture, and destination market.
- Manage third-party testing laboratories and review testing for applicable chemical, physical, mechanical, flammability, performance, and product safety requirements.
- Own DÔEN’s Restricted Substances List (RSL) and applicable chemical compliance requirements.
- Partner with suppliers to ensure fabrics, dyes, prints, washes, trims, hardware, coatings, packaging, and other components meet applicable requirements.
- Review testing failures and compliance exceptions and lead corrective action plans with Product Development, Production, Quality, and suppliers.
Labeling, Documentation & Traceability
- Oversee regulatory requirements for fiber/content labeling, country-of-origin marking, care labeling, product identification, warnings, language requirements, and required consumer information.
- Review and approve regulatory components of labels, packaging, hangtags, and product markings by destination market.
- Oversee required product certifications and compliance documentation, including applicable U.S. CPSC documentation and General Certificates of Conformity.
- Maintain centralized test reports, certificates, declarations, supplier records, and other required regulatory documentation.
- Establish traceability of compliance records by style/SKU, material, supplier, purchase order, country of origin, and destination market.
- Partner with internal teams to strengthen compliance data management within PLM, ERP, and other business systems.
Supplier & Product Development Compliance
- Establish product compliance requirements for factories, mills, material suppliers, trim suppliers, and other manufacturing partners.
- Incorporate compliance requirements into supplier onboarding and ongoing supplier management.
- Partner with Design, Product Development, Sourcing, Production, Technical Design, and Quality to identify compliance risks associated with new products, materials, treatments, suppliers, and countries of origin.
- Establish compliance checkpoints within development and production calendars so requirements are addressed before bulk production and shipment, rather than as a final-stage approval.
- Train internal teams and suppliers on DÔEN standards, testing protocols, documentation, and regulatory expectations.
Key Regulatory Knowledge
The ideal candidate will have strong working knowledge of global product compliance frameworks, including:
- United States: CPSC/CPSIA where applicable, FTC textile and care labeling, country-of-origin requirements, California Proposition 65, and applicable federal and state product safety requirements.
- European Union / United Kingdom: REACH, textile labeling, General Product Safety Regulation (GPSR), product traceability, and applicable EU/UK product safety requirements.
- Greater China: Applicable GB standards, textile/apparel and accessories labeling, testing, and documentation requirements.
- Asia-Pacific: Product safety, chemical, labeling, and consumer product requirements across key markets including Japan, South Korea, and Australia.
The role expected to identify regulatory requirements and risk, determine when specialized external expertise is required, and translate regulatory requirements into actionable business processes.
Qualifications
- Bachelor’s degree or equivalent professional experience in product compliance, regulatory affairs, quality, textile/apparel manufacturing, sourcing, or related field.
- 7+ years of experience in product compliance, regulatory affairs, quality assurance, or related functions within apparel, accessories, footwear, consumer products, or retail.
- Demonstrated experience managing compliance requirements across multiple international markets.
- Strong knowledge of global apparel and accessories manufacturing, product testing, restricted substances, labeling, product safety, and regulatory documentation.
- Experience working directly with international factories, mills, suppliers, testing laboratories, and third-party compliance partners.
- Ability to interpret complex regulations and translate them into practical business and supplier requirements.
- Strong organizational, analytical, project-management, and communication skills with exceptional attention to detail.
- Experience establishing or scaling a global product compliance program strongly preferred.
Leadership & Working Style
Proactive, highly organized, detail-oriented, and comfortable operating in a fast-paced global business. They must be able to move between strategic regulatory planning and detailed execution while building strong partnerships across internal teams and the global supplier base.
Physical Requirements:
- Must be able to perform essential duties satisfactorily with reasonable accommodation.
- Periods sitting at a desk, typing, sketching and working on a computer.
- Able to life/move/push/pull objects up to 25 lbs.
- Able to walk, sit and stand for periods of time.
- Able to operate equipment such as computers, copy machines, phones.
- Must be able to access various areas of a given location.
Total Rewards Package
- Paid vacation, sick time, and holidays
- A fun-filled, creative work environment
- Healthcare, Vision, Dental
- 401k with company match
- Competitive salary
- Generous discount
*Compensation will be determined based on experience and other factors permitted by law.
Company Overview:
Launched in 2016 and founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN is a digitally-led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of their organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality as well as giving back by partnering with foundations that directly benefit our employees and surrounding communities.
We are an Equal Opportunity Employer