Responsibilities
-
Support onboarding, technical training sessions, and ongoing product enablement for customers and commercial teams to drive adoption of Adlook DSP capabilities.
-
Act as a technical partner to Sales and Commercial teams by staying closely connected to active deals, customer conversations, and market feedback, helping refine positioning and solution strategy.
-
Provide consultative, data-driven recommendations based on industry best practices and deep understanding of DSP functionality to support pre- and post-sales engagements.
-
Partner with Product teams to understand roadmap priorities, innovations, and emerging capabilities, and translate them into clear, field-ready narratives, enablement materials, and practical use cases.
-
Support beta feature rollouts by coordinating customer participation, gathering structured feedback, and collaborating with Product, Analytics, and Commercial stakeholders to drive continuous improvement.
-
Serve as a technical enablement resource, influencing stakeholders through expertise, credibility, and strong execution in both customer-facing and internal engagements.
-
Contribute to process improvements, scalable documentation, playbooks, and knowledge-sharing initiatives to strengthen technical excellence across Commercial teams.
Requirements
-
4–6+ years of experience in digital or programmatic advertising, solutions consulting, account management, ad operations, technical account management, or a related field.
-
Strong understanding of programmatic advertising and the digital advertising ecosystem, including DSPs, RTB, bidding strategies, targeting, tracking, attribution, measurement, and campaign optimization.
-
Hands-on experience working with DSP platforms and a strong understanding of campaign setup, optimization, performance analysis, and troubleshooting.
-
Proven experience supporting complex customer or commercial engagements, including technical presentations, solution discussions, onboarding, and stakeholder consultations.
-
Strong ability to analyze campaign and performance data and translate findings into clear, actionable recommendations.
-
Experience working cross-functionally with Product, Analytics, Sales, Commercial, and/or Customer teams.
-
Ability to independently manage complex projects, workstreams, and initiatives from planning through execution.
-
Strong understanding of how technical product capabilities translate into customer value and commercial opportunities.
-
Experience creating technical documentation, playbooks, enablement materials, presentations, or other scalable knowledge resources.
-
Strong problem-solving skills and the ability to navigate ambiguous or complex technical and business challenges.
-
Excellent communication and presentation skills, with the ability to explain complex technical concepts clearly to both technical and non-technical audiences.
-
High level of ownership, autonomy, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
-
Bachelor’s degree in marketing, communications, business, technology, or equivalent practical experience.
-
Fluency in English.