Company Description
Founded in 2007, Reload Logistics began as an independent logistics provider with a bold vision: to simplify and connect Africa’s complex supply chains. Over the years, we have expanded rapidly across Southern Africa and the Middle East, building a strong presence in over 13 countries.
Headquartered in Dubai, with deep operational roots in key African trade corridors, we have grown into a trusted partner for international freight forwarding, cross-border transportation, warehousing, project cargo, and customs clearance solutions. From managing over 800,000 sqm of warehousing space to operating a fleet of 1,000+ trucks and 200 rail wagons, Reload continues to invest in infrastructure and innovation.
Today, Reload Logistics is a reliable and forward-thinking logistics leader, empowering trade and connectivity across Africa and beyond.
Role Overview
This is an exciting opportunity for a highly motivated AR Specialist, managing and collecting outstanding receivables from our international clients, ensuring timely payments and maintaining strong relationships with our customers. The ideal candidate will have a proven track record of making solid collections and possess excellent communication and negotiation skills.
Key Responsibilities
Manage and track accounts receivable balances
Monitor and take ownership of accounts receivable ledgers, ensuring accurate and timely posting of invoices, payments, and credits.
Follow up on outstanding payments:
Proactively follow up with clients via phone, email, and other means to ensure timely payment of outstanding invoices.
Critical collections:
Focus on high-priority collections that are critical to business continuity, working closely with internal stakeholders to resolve any issues.
Client relationship management:
Build and maintain strong relationships with clients, resolving any payment issues or disputes in a professional, timely and courteous manner.
Communication and reporting:
Provide regular updates to management on accounts receivable status, payment trends, and any issues that may impact cash flow.
Cash application:
Apply cash receipts to customer accounts, ensuring accurate and timely posting.
Dispute resolution
Investigate and resolve any disputes or discrepancies related to invoices or payments.
Role Requirements
Experience – 4+ years experience within Accounts Receivables, preferably in a logistics or international trade environment.
Track Record – Proven track record of making solid collections and managing accounts receivables.
Communication Skills – Excellent communication, negotiations & interpersonal skills.
Analytical Skills – Strong analytical & Problem-solving skills, with the ability to identify & resolve issues.
Software Proficiency – Proficiency in using accounting software – must be very comfortable with Microsoft Excel and other Microsoft Office applications.
Attention to detail – Strong attention to detail & organizational skills.
Preferred Qualifications
International Business Experience - Experience working with international clients and understanding of global payment practices.
Logistics industry knowledge: Familiarity with logistics and transportation industry practices and regulations.
Certifications: any relevant professional accounting certifications, such as ACCA/ACA/CPA are a plus