Job Title: Capacity Coordinator I Department: Supply Chain Country: State/Province: City: Full/Part Time: Full time Job Summary: Under routine supervision, this position develops prospective personnel through hands-on experience in Customer Experience and Capacity Procurement roles. The incumbent will gain proficiency in J.B. Hunt systems, account management, load lifecycles, and professional pillars. Job Description: Key Responsibilities: • Perform core responsibilities within Customer Experience and Capacity Procurement functions to gain end‑to‑end knowledge of customer and load management in preparation for placement in either role • Serve as a point of contact for customers regarding load updates and capacity availability; communicate cross-departmentally to verify load status and/or resolve problems with a focus on achieving customer satisfaction and minimizing service failures • Promote positive customer relationships by engaging regularly and providing solutions to meet their needs and goals to maximize freight potential and growth; negotiate spot rates for variable loads while identifying opportunities to convert to published business • Enter customer orders into the order management system to track loads and provide necessary information to operations teams; schedule pick-up and delivery appointments with an emphasis on optimizing transit time and meeting customer expectations • Negotiate with carriers for the optimal purchase rate to meet revenue and profit margin goals; utilize the designated systems to tender loads, manage freight movement, and maintain accurate records of shipments, rates, and customer details • Verify authenticity of carriers and tracking prior to scheduled pickup • Act as liaison between internal business stakeholders and external partners (carriers, customers, shipping and receiving facilities, etc.) • Complete a company‑administered development curriculum to build foundational knowledge of transportation service offerings, strengthen role-specific skills, and cultivate professional qualities that support continued growth and career progression • Meet regularly with leadership to review progress, present feedback for process improvements, and contribute innovative ideas that leverage a fresh perspective to enhance effectiveness • Connect with related roles to gain an in-depth understanding of end-to-end business processes, including, but not limited to Carrier Payable, Accounts Receivables, Pricing, and Sales • Gain an understanding and apply the spirit and methodology of J.B. Hunt's Customer and Carrier Value Delivery (Understand, Deliver, Measure, Communicate, and Anticipate) Qualifications: Minimum Qualifications: Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field OR High School Diploma/GED with up to 1 year of professional experience and/or military equivalent Preferred Qualifications: Demonstrated ability to consistently apply sustained effort achieving objectives despite of setbacks Willingness to seek out work and the drive to accomplish goals Exhibited ownership of development by seeking out opportunities, applying feedback, and maintaining momentum Ability to effectively transmit, receive, and accurately interpret ideas through various mediums Ability to accurately analyze situations and reach productive decisions based on informed judgment Ability to adapt to a dynamic work environment and shifting priorities and directives Ability to establish and maintain healthy working relationships with clients, vendors, and peers Experience in holding people accountable and conducting difficult conversations Ability to maintain composure under pressure Proficient computer skills, including Microsoft Office suite (PowerPoint, Excel, Outlook, etc.) This position is not eligible for employment-based sponsorship. Compensation: Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time. Benefits: The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually. Education: Bachelors: Business Administration/Management (Required), Bachelors: Supply Chain Management (Required), Bachelors: Transportation Logistics (Required), GED (Required), High School (Required) Work Experience: Business Administration, Customer Service/Account Manager, Transportation/Logistics Certifications: Job Opening ID: 00648204 Capacity Coordinator I (Evergreen) (Open) This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Both J.B. Hunt Transport, Inc. and Hunt Mexicana S.A. de C.V. are equal employment opportunity employers without regard to any characteristic protected under applicable law, including veterans and disability. Better benefits, clear career paths and a people-first culture, because we are Driven for You™. Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career. Why J.B. Hunt? We are a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt Transport. Inc. or Hunt Mexicana S.A. de C.V. are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees. What are we looking for? We welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our teams. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role with us could take your career to the next level. J.B. Hunt is proud to serve individuals of all abilities. If you need assistance completing your application, please contact us at people.support@jbhunt.com.

Capacity Coordinator I.

more at jbhunt.com.

Manager Trainee Spring 2027

Mobile Technician

Mobile Tire Technician

similar roles.

GEOINT Targeting Analyst

Public Health Specialist

Lead Veterinarian - Glendale, CA

STAGE-Assistant/Assistante développement commercial

Production Artist

Advanced Practice Provider (PA/FNP-C) - No nights, Sundays or holidays