As a Payroll Technology Specialist the Payroll function, your primary focus is to play a pivotal role in optimizing and managing our payroll and HR systems. This critical system underpins our payroll operations. The role is responsible for managing data integrity in payroll and integrated HR systems, file integrations, security access, system setup, data collection and educational needs to payroll or end users.
This hybrid role reports to our Payroll Manager and is based in our Mexico Support Office.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
- System Configuration and Compliance: Design, configure, and maintain payroll and HR systems to reflect the latest compliance regulations and internal policies. Ensure that all configurations are aligned with organizational goals and evolving requirements.
- Data Integrity and Integration: Manage data integrity across payroll and integrated HR systems by monitoring integration files, analyzing data, and running queries to ensure the accuracy of information imported from HRIS SuccessFactors and integrated systems like workforce management solutions.
- Process Optimization: Continuously evaluate and optimize payroll system and business processes in partnership with Payroll Operations manager and other key stakeholders to enhance operational efficiency, ensuring that they support business needs and maintain a high level of data quality.
- Knowledge Management: Create and maintain comprehensive key documentation for payroll and integrated systems. Define and implement standards and procedures to validate data integrity and ensure the operational viability of business processes.
- User Access and Security: Oversee user access management for payroll systems, ensuring proper access levels based on roles and responsibilities. This includes the creation, update, and removal of users as needed.
- Reporting and Audits: Design and maintain custom reports for audits, compliance checks, and mandatory reporting. Ensure that payroll data and related information are readily available and compliant with internal and external requirements.
- Collaboration with Stakeholders: Work closely with stakeholders across HR, Global Team, Technology teams and other Key Collaborators, to ensure procedures are up to date.
- Project Management: Manage projects related to Payroll and HR system implementations, upgrades, and enhancements, ensuring they are delivered on time, within scope, and within budget. Be a key stakeholder for other projects that impact system or processes.
- System Upgrades and Testing: Lead activities related to the review, testing, and implementation of system upgrades and new/existing solutions. Drive end-user testing to ensure the successful deployment of new features and functionalities.
- Technical Issue Resolution: Partner with technical teams to investigate application issues and perform root cause analysis. Develop action plans to correct deficiencies and recommend workarounds or permanent solutions for any technical or functional service requests.
- Support: First Line/Back up for any questions related to SuccessFactors, Payroll Systems and Service Support and provide stellar customer service on all inquiries
Who You Are:
- Associates or Bachelor's degree in Human Resources, HRIS, Business Administration, IT/IS, MIS, or related field preferred.
- 3-5 year of managing HRIS/Payroll systems (Preferred: Success Factors)
- Experience in payroll and workforce management systems implementation required
- Experience with multiple payroll and workforce management systems highly preferred
- Proficient in Microsoft Office, particularly in excel and power point
- Ability to communicate well with various departments and head quarter office
- Ability to deal with fast-paced environment and to multitask
- Ability to maintain high level of confidentiality
- Native Spanish and Fluent English