We are seeking a knowledgeable and customer-focused HVAC Counter Sales Associate to join our team in Birmingham, United States. In this role, you will be the go-to expert for HVAC contractors, technicians, and DIY enthusiasts, providing top-notch customer service and technical advice while driving sales of HVAC equipment and supplies.
- Assist customers with product selection, offering expert advice on HVAC systems, parts, and accessories
- Process sales transactions and manage customer accounts using point-of-sale (POS) systems
- Maintain accurate inventory records and restock shelves as needed
- Collaborate with suppliers to ensure product availability and resolve any issues
- Stay up-to-date with the latest HVAC technologies, industry trends, and local building codes
- Handle customer inquiries, complaints, and returns in a professional and timely manner
- Participate in ongoing product training to enhance knowledge and sales skills
- Support marketing initiatives and promotions to drive sales and customer loyalty
- Ensure a clean and organized sales floor and counter area
- High school diploma or equivalent; HVAC certification preferred
- 1-3 years of experience in HVAC sales or related field
- Strong knowledge of HVAC systems, components, and industry best practices
- Excellent customer service skills with a friendly and professional demeanor
- Proven sales ability and experience in a retail or counter sales environment
- Proficiency in using computer systems, including POS and inventory management software
- Basic math skills for calculating prices, discounts, and preparing quotes
- Familiarity with local building codes and regulations related to HVAC installations
- Ability to lift and move products weighing up to 50 pounds
- Strong communication and interpersonal skills
- Detail-oriented with excellent organizational abilities
- Flexibility to work weekends and occasional evenings as needed
Equal Opportunity Employer, including disability / veterans
*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.
Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!