Based in our Chicago office, the Research Analyst works closely with senior staff to deliver proprietary and syndicated research across consumer and B2B audiences. The role supports mixed-methods research for restaurant chains and food and beverage manufacturers and suppliers, helping turn data into clear, actionable insight.
Key responsibilities
- Support the planning and delivery of qualitative and quantitative research projects, ensuring timelines, quality standards and objectives are met.
- Design surveys, questionnaires and discussion guides, test survey logic and support fieldwork execution.
- Recruit, schedule and conduct qualitative research, including in-depth interviews and online bulletin board or diary studies.
- Analyse quantitative and qualitative data, including crosstabs, table building, coding, thematic analysis and interpretation of findings.
- Support advanced analysis such as MaxDiff, TURF, conjoint, predictive pricing, multivariate analysis and menu concept testing.
- Prepare clear, insight-led deliverables, including PowerPoint reports, white papers, infographics and responses to client questions.
- Conduct secondary research to build understanding of client businesses, products, services, market trends and consumer behaviour.
- Develop working knowledge of Technomic tools, methodologies and the wider foodservice industry.
- Bachelor’s degree in market research, business, communications, social sciences or a related field.
- Research experience is a plus
- Strong grounding in qualitative and quantitative research methods, including survey design and data analysis.
- Proficiency in PowerPoint and Excel. Experience with SPSS, R, Sawtooth or similar analytical software is an advantage.
- Strong written and verbal communication skills, with the ability to present findings clearly.
- Well organised, proactive and detail-oriented, with strong time management and a collaborative approach.
- Curious, adaptable and eager to learn, with an interest in the foodservice industry.
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
Our benefits include:
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
- Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
- Recognition for great work, with global awards and kudos programs
- As an international company, the chance to collaborate with teams around the world
The salary range for this role is $50K-$55K/YR based on experience.
This posting will automatically expire on 11/09/2026
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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