The Marketing Services Manager has a key role within the Creative Services department, supporting branding and company initiatives. This position manages the execution of creative projects submitted through the creative request system and works cross-functionally with requesters, designers, internal reviewers, and production teams. The role ensures all projects are accurate, on-brand, and delivered on time across various media channels, including print, apparel, digital, and broadcast.
Your Impact and Responsibilities:
- Manage the end-to-end workflow of creative projects, including timelines, budgets, and communication
- Support creative development across a wide range of media types including print/POP, apparel, digital, packaging, signage, and traditional media
- Collaborate with departments across Brand, RSO, and Operations to ensure alignment and execution of creative needs
- Communicate with requesters to ensure all necessary project information is provided
- Collaborate with designers to ensure projects are accurate, effective, and timely
- Provide strategic direction and support to internal and external creative teams
- Ensure projects follow the defined approval process
- Deliver project status updates to the internal team and key stakeholders
- Maintain accurate workload reports and flag team bandwidth or timeline concerns
- Coordinate production handoffs and vendor routing for approved creative
- Identify and recommend improvements to creative development processes
- 4-6 years’ experience in creative project management with responsibility for project timelines, communication, and execution
- Bachelor’s degree in Marketing or related field
- Understanding of marketing, creative, and design workflows
- Experience collaborating with graphic designers, production teams, and key stakeholders
- Strong time management, project management, and organizational skills
- Excellent verbal, written, and interpersonal communication skills with the ability to collaborate cross-functionally across various role levels
- Ability to manage multiple projects and priorities in a fast-paced environment
Preferred Qualifications:
- Experience within the QSR industry
All your information will be kept confidential according to EEO guidelines.
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