Who We Are
VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.
VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.
The Account Executive acts as the primary day-to-day client contact, dedicated to supporting and growing existing accounts. In this role, you will ensure all project outcomes align with client specifications while delivering world-class creative work. Additionally, you will identify new business opportunities and contribute directly to overall client satisfaction and retention.
Key Responsibilities:
- Day-to-Day Account Management: Support all aspects of daily account management, including managing internal documentation and project tracking for each account.
- Client & Strategy Support: Work closely with Account Managers and Directors to develop and implement account plans, build client relationships, and drive strategic thinking.
- Project Scoping & Delivery: Obtain key client requirements and brief project teams accurately to ensure effective project scoping, execution, and delivery.
- Quality Assurance & Risk Management: Review team deliverables to ensure high-quality standards. Anticipate and proactively advise management on potential client or revenue-related issues.
- Internal Collaboration: Foster positive, collaborative relationships with internal team members across all levels of the organization.
- Business Growth: Contribute to the achievement of annual revenue growth targets by identifying new opportunities within existing accounts.
Desired Skills and Experience:
- Experience: Minimum of 1 year of relevant experience within a digital or marketing agency.
- Client Service & Organization: Client service-oriented with strong multi-tasking and organizational skills.
- Problem Solving: Proven ability to troubleshoot and resolve issues effectively.
- Communication: Excellent verbal and written communication skills.
- Key Attributes: A proactive self-starter with an innovative, entrepreneurial mindset.
- Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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