Community Manager - Delaware Pines
Huntington Beach, CA
Who we are:
At Sunrise, we practice resident hospitality, focusing on what matters most: Helping people feel right at home. We are people people who pride ourselves in providing our residents with a Positive Living Experience.
About this role:
The Community Manager has the responsibility, under the supervision of the Regional Manager, for all phases of the operations of an income-producing property. This includes personnel functions, leasing, community maintenance, monitoring market conditions, fiscal oversight, advertising, and resident relations.
Hourly pay range:
$24.00 - $25.00 DOE
What you’ll do - Includes but are not limited to:
Leadership
- Hire, train, and evaluate on-site staff while fostering a supportive work environment.
- Provide clear guidance and tools for the team to excel in their roles.
- Address and resolve employee and operational concerns promptly and professionally.
Administrative
- Develop a cohesive on-site team that reflects the organization's professionalism and quality.
- Conduct regular inspections of common areas, units, and grounds to ensure cleanliness, safety, and compliance with standards.
- Enforce move-in/move-out protocols, including comprehensive inspections.
- Ensure timely submission of payroll and maintain accurate records.
Financial Management
- Oversee rent collection and manage delinquent accounts, adhering to legal requirements under California landlord-tenant laws.
- Complete daily bank deposits and maintain compliance with accounting procedures.
- Monitor expenses, prepare budgets, and recommend cost-effective improvements to property operations.
Marketing and Leasing
- Promote available units through approved advertising platforms and in-person showings.
- Maintain accurate leasing records and ensure all agreements comply with Fair Housing regulations.
- Analyze market trends to adjust pricing and marketing strategies as needed.
- Support resident retention efforts through timely renewals and community engagement activities.
Resident and Community Relations
- Respond to resident concerns with professionalism, empathy, and adherence to Fair Housing laws.
- Ensure all resident service requests are resolved within 24–48 hours, or as promptly as possible if delays occur.
- Maintain a safe, well-maintained community and uphold resident satisfaction.
Compliance
- Ensure adherence to applicable California laws, including Fair Housing, ADA, and safety standards.
- Regularly review and update policies and procedures to reflect legal and operational requirements.
Qualifications and Education:
- A college degree or related coursework is preferred.
- Minimum of one to two years of property management experience required.
- Proficiency in Microsoft Office (Word, Excel) and property management software.
- Strong problem-solving, leadership, and customer service skills.
- Ability to maintain confidentiality, professionalism, and neutrality in all interactions.
- Knowledge of California landlord-tenant laws, Fair Housing policies, and basic accounting principles.
Who you are:
- Focused with high attention to detail
- Curious and proactive
- Growth-oriented and well-organized
- Disciplined and self sufficient
- A strong communicator
- Tech savvy
This is a part-time position not eligible for the company benefit plans.
Sunrise Management is an equal opportunity employer and a drug free workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members.