ABOUT TALON.ONE:
Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform.
Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior.
Today, over 300 of the world’s most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine.
ABOUT THE ROLE:
As an Enterprise Sales Engineer, you'll be the technical advisor our most strategic clients turn to when they're weighing complex architectural decisions. You'll bridge what they need with what Talon.One can do, and you'll do it as a long-term partner, not a one-deal specialist.
This role is based in Berlin, Munich or London, with occasional travel (10-20% of your time).
ABOUT THE TEAM:
You'll join a 6-person Sales Engineering team in EMEA, part of a 14-person global SE org, reporting to our Head of Sales Engineering EMEA. We're shifting from fast, transactional deals toward deep, trust-based partnerships with accounts like the ones you'd recognize from retail and e-commerce, so this role exists specifically to give that shift the technical weight it needs.
ONCE YOU ARE HERE YOU WILL:
- Run deep technical discovery with existing clients, mapping their architecture, gaps, and requirements
- Design and architect solutions, including custom POCs, that hold up under real client scrutiny
- Own the technical thread of RFI/RFP responses for major enterprise accounts, shaping how we differentiate early
- Adapt demo material and messaging to fit each client's business, challenges, and audience
- Build and maintain relationships with technical stakeholders up to CTO and CPO level
- Execute Proofs of Technology, on-site or remote, that convert technical trust into commercial momentum
- Mentor junior Sales Engineering and Sales colleagues as they grow
- Partner closely with the Strategic Account team to turn discovery into a sharp, tailored value proposition
WHAT WE NEED YOU TO BRING TO THE TABLE:
- Bring 5+ years of experience as a Sales Engineer, Solutions Architect, or Business Analyst consultant, ideally in commerce or customer engagement
- Understand modern application architecture deeply, including REST APIs, microservices, and container deployment
- Show experience navigating technically complex products that touch multiple departments, like Marketing, Tech, Loyalty, Procurement, Pricing, or Merchandising
- Demonstrate a track record of long-tenured, relationship-driven work rather than fast quarterly deal cycles
- Build consensus across technical and business stakeholders in large organizations
- Explain complex technical ideas in plain, concise language to both technical and business audiences
- €1,000 annual learning budget and free German language courses to boost your skills
- 30 days of annual leave, plus extra paid days for your birthday and moving day
- Home office setup budget, a monthly home office allowance
- Freedom to work from abroad for up to 90 days worldwide!
- Mental health support with nilo.health and a discounted Urban Sports Club membership
- 20% company subsidy on your pension contributions
- Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome
- Lease your ideal bike through BusinessBike