The Store Manager is responsible for leading all aspects of daily store operations, driving sales performance, delivering exceptional customer service, and developing a high-performing team. This role oversees hiring, training, coaching, and performance management while ensuring operational excellence, safety compliance, and profitability. The Store Manager partners with leadership to achieve business goals, maintain a positive workplace culture, and provide customers with a fast, friendly, and trusted automotive service experience.
Key Responsibilities:
- Lead and develop a team of automotive professionals to achieve operational and sales goals.
- Ensure exceptional customer service and a positive guest experience.
- Manage daily store operations, including staffing, scheduling, inventory, and financial performance.
- Coach employees on performance, productivity, and career development.
- Maintain compliance with company policies, safety standards, and quality expectations.
- Drive revenue growth through effective leadership, customer retention, and operational efficiency.
- Foster a culture of teamwork, accountability, and continuous improvement.
We are looking for:
- Outstanding leadership and store management skills
- Ability to work in a fast-paced work environment
- Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
- Excellent verbal and written communication
- Ability to develop professional relationships with customers and team members
- Minimum of 2 years’ experience in a Service Manager role
- Proven track record of exceeding business objectives
- Ability to work efficiently both individually and as part of a team
- Solid knowledge of basic OSHA laws and MSDS Compliance
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
- Prolonged periods of standing, stooping, and bending
- At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
- Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.