- Perform advanced diagnostics and complex repairs
- Execute repairs accurately the first time
- Communicate clearly with advisors on repair needs and timelines
- Maintain factory training and certifications
- Protect shop efficiency and comeback prevention
- Performance Expectations
- High diagnostic accuracy
- Minimal comebacks
- Strong efficiency and productivity
- Professional conduct and teamwork
Level 3 Chrysler Master Technician – Performance Expectations
These performance expectations outline the standards required to be successful in this role. They are designed to support consistency, accountability, and professional growth.
Core Expectations
• Maintain consistent attendance and punctuality.
• Follow dealership processes and workflow standards.
• Demonstrate professionalism, teamwork, and accountability.
• Protect repair quality, safety, and customer trust.
• Use Dealerlogix and MPVI accurately and consistently.
Production & Quality
• Meet or exceed expected efficiency and productivity benchmarks.
• Perform accurate diagnostics and repairs with minimal comebacks.
• Complete Digital Vehicle Inspections thoroughly with clear documentation.
• Follow OEM repair procedures and warranty standards.
Accountability
Performance is reviewed regularly. Failure to meet expectations may result in coaching, additional training, or corrective action. Consistent performance creates advancement opportunities.
Compensation (Hourly: Flat-rate):
- $50.00 - $60.00 / hour
- Depending on experience, certifications, and qualifications
(The Technician Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $45.00 and $60.00)
Relocation assistance is available
Schedule
- FULL TIME
- 5 days a week / 2 days off
- Sundays off
Benefits:
- Medical, dental, vision insurance
- $0 medical premium for Sonic Technicians**
- Reduced rates for dependent coverage**
- 401k plan with company match
- Employee Stock Purchase Program
- Paid Time Off
- Sundays off
- Closed for Thanksgiving day and Christmas day
- Opportunities for career advancement within a Fortune 500 company
Additional Perks:
- Unlimited referral bonuses for Technicians
- Shoe Subsidy Program
- Employee discounts on purchasing and leasing cars
- Discount marketplace (discounted travel, electronics, travel, etc)
- Access to 12,000+ fitness facilities and gyms nationwide for free or discounted rates
- Employee Assistance Program
- Sonic's Family Emergency Fund
All your information will be kept confidential according to EEOC guidelines
It's time to make the most important move of your career. From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
All your information will be kept confidential according to EEO guidelines.