This role is responsible for engaging with stakeholders across multiple business lines to identify business challenges and deliver technology-enabled solutions that drive operational efficiency and strategic value. This role effectively manages IT related projects, ensuring timely delivery of applications that meet the requirements of the business. It combines deep domain knowledge of the property sector with strong analytical and consultative capabilities to ensure technology investments are aligned with business priorities and industry best practices.
- Requirements Analysis: Collaborate with business teams to understand workflows and pain points. Gather and document business requirements for new or improved processes and systems
- Business process analysis: Investigate and analyse existing business processes, procedures, and workflows to identify inefficiencies and areas for improvement.
- Solution Design and Delivery: Lead or support system implementations, upgrades, and integrations. Translate business requirements into functional specifications and user stories. Partner with technical teams to design and implement appropriate solutions, and assist in testing to ensure changes meet requirements.
- Project Management: Plan, coordinate, and monitor technology projects from initiation through delivery, managing scope, timelines, risks, dependencies, resources, and stakeholder communications to ensure agreed outcomes are achieved.
- Stakeholder Management: Facilitate alignment between business units and technology teams, ensuring shared understanding of project goals and outcomes. Facilitate workshops, training sessions, and change management activities.
- Change Management & Adoption: Lead or support change initiatives to ensure successful adoption of new systems or processes.
- Reporting and documentation: Create detailed documentation, presentations, and reports to outline findings, solutions, and potential impacts for stakeholders and executives.
- Bachelor’s degree in Information Systems, Property, Business, or related field (preferred).
- 5+ years experience as a Business Analyst in IT or digital transformation roles.
- 3+ years experience as a Project Manager in IT or digital transformation roles.
- An understanding of property management, valuations, or real estate operations.
- Experience with property technology platforms
- Proficiency in business analysis tools and techniques, and experience in IT projects, preferably using Agile methodologies
- Excellent communication, stakeholder engagement, and documentation skills