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Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Title: Commercial Claims Handler Location: Ipswich & Martlesham Salary: Negotiable + Benefits Overview: We are currently looking for an experienced commercial insurance claims handler to join the lively and welcoming teams in Ipswich and Martlesham (nr.Ipswich). You will work in both offices, albeit predominantly based in Martlesham. Our offices consists of a wealth of experience enabling the provision of independent advice and specialist expertise in various trade sectors whether it be construction, manufacturing, transport, process or the food industries. The objective being to provide unbiased and informed choice, fantastic customer service and market buying power that delivers the right insurance protection. In this role you will proactively manage a caseload of claims from notification through to settlement. The role includes but is not limited to checking that cover applies, creating the necessary file/record and if applicable, keeping the Director/Account Executive/Handler up to date with the present position on various insurance claims. This is a good long term opportunity that will suit a person looking to further their career in insurance at an international broker. The day to day: Handle claims allocated, including the creation of records and claim files, chasing clients and insurers for outstanding documents, chasing claims to a satisfactory conclusion, appointing Loss Adjusters/Engineers where appropriate, negotiating settlement with insurers, issuing settlement cheques for applicable claims and maintaining accurate computer records. Produce statistics and information as required by Directors/Account Executives/Handlers on claims for clients. Establish links with clients, Insurers, loss adjusters, engineers and other relevant parties. Attend client meetings where appropriate. Be conversant with and adhere to the Company’s Complaints Procedures. Be conversant with Company Procedures Manual and the requirements of the FCA and to implement and maintain procedures as stipulated. Ensure compliance with Health and Safety legislation and requirements and to highlight and report any relevant situations. What’s on offer: Competitive/Negotiable salary package & additional benefits Joint pension contribution scheme Career progression Your Experience: Minimum 5 years working in a claims environment. Broker experience preferred but insurer experience considered. Cross claims handling experience including motor, property, transit and liability. Excellent understanding of insurance claims, products and wordings. Good IT skills and ability with systems and procedures/processes. We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.
Bbinsurance
53J