What You’ll Do
- Create a welcoming, friendly experience for clients and patients.
- Manage incoming calls and emails, responding to questions or connecting clients with the right team member.
- Schedule appointments thoughtfully to support patient needs and hospital workflow.
- Coordinate client check-in, check-out, and payment processing accurately.
- Communicate with veterinary team members to help ensure information is shared and patient visits run smoothly.
- Offer compassionate, discreet support during emotional or challenging situations.
- Maintain an organized, professional reception area and help keep daily operations on track.
What We’re Looking For
- Previous receptionist experience; at least one year of veterinary experience is preferred, but we encourage candidates with strong customer service skills to apply.
- A calm, compassionate approach when working with clients, pets, and teammates.
- Strong communication and interpersonal skills, with the ability to listen carefully and respond professionally.
- Excellent organization, attention to detail, and the ability to multitask in a busy veterinary setting.
- Computer proficiency and the ability to learn scheduling, payment, and veterinary practice management systems.
- A self-starter mindset and a genuine interest in learning and growing professionally.
- Flexibility and professionalism when handling changing priorities and sensitive situations.
Grow Your Skills With Us
Whether you’re building your veterinary reception skills or looking for your next career opportunity, we want to help you grow. You’ll have access to a variety of virtual learning opportunities, hands-on training, interactive development, and ongoing education to build your knowledge and confidence.
If you enjoy helping people, care about animal health, and want to be part of a team that makes a difference every day, we’d love to hear from you!
We offer our staff:
Compensation $15-18/hr depending on experience
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
- Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.
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