Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance, an Arrowhead Intermediaries company, is seeking an Underwriting Supervisor to join our growing team. The Underwriting Supervisor is proficient in all aspects of underwriting, including new and renewal business, and integrates inspection findings to support sound risk decisions. They have the authority to approve, modify, or reject risks based on carrier guidelines and assist with risk assessments during high workloads or complex cases. This role provides guidance on complex cases, ensures consistency in underwriting practices, and contributes to team performance evaluation. The supervisor develops training materials, supports special projects, and process improvement initiatives. They assist the Underwriting Manager by monitoring workloads and aligning risk assessments with business objectives. Work Schedule: Position hours are 11:00 AM to 8:00 PM Eastern Time (ET) to support California and West Coast operations. Consistent availability during these hours is required. How You Will Contribute: Coordinate with the Underwriting Manager to develop strategies to meet new business production, retention, and underwriting profitability goals. Assist in developing and maintaining Orchid Underwriting service standards and best practices. Ensure underwriting activities adhere to carrier guidelines and Orchid Underwriting best practices. Help to lead an Underwriting team in all aspects of service, quality, and production. Assist with User Acceptance Testing (UAT), ensuring the underwriting team validates business functionalities and system improvements to meet operational needs and enhance business performance. Set and measure specific production and quality goals for new business underwriting, renewal underwriting, and inspection underwriting. Provides phone/chat coverage support as deemed necessary to meet client service levels, while monitoring and managing service level standards, call volume, and overall performance to ensure service level goals. Effectively coordinate with other areas within Orchid such as the Senior Leadership, Programs, and Sales/Marking teams to support achieving Orchid’s business objectives. Help identify and implement improved processes and drive efficiency to reduce expenses. Gather, maintain, and share current market knowledge to assist Orchid in developing effective product and pricing strategies. Support teammates through guidance, mentorship, training, and development in their endeavors to meet their professional goals. Foster a collaborative and supportive team environment, encouraging professional growth and development. Skills & Experience to Be Successful: High School diploma or equivalent. Minimum of five years of California homeowners underwriting experience with demonstrated expertise in wildfire risk assessment and management, including evaluation of brush exposure, defensible space, wildfire mitigation strategies, and risk selection related to wildfire. Experience underwriting High Value Homes within the Surplus Lines market is strongly preferred. Proficient in all aspects of underwriting, including new business, renewals, and the integration of inspection findings to inform risk decisions. Possess or acquire and maintain a Florida 2-20 General Lines Agent license, or the equivalent resident-state General Lines Property & Casualty insurance producer license as required by the teammate's state of residence. Actively maintain required licenses and participate in continuing education. Provide insights and feedback to management on underwriting trends, challenges, and opportunities for improvement. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Excellent attention to detail and organizational skills. Effective verbal and written communication skills. Strong customer service orientation. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. Brown & Brown and its affiliates maintain an internal recruiting team responsible for filling open roles posted to the public. In certain situations, Brown & Brown may supplement its internal capabilities by engaging external recruiting vendors and employment agencies (“Recruiting Vendors”). Recruiting Vendors are not authorized to submit resumes, share candidate data, or directly or indirectly contact Brown & Brown employees to present candidates for employment opportunities. The only exception applies to Recruiting Vendors with an active Valid Agreement (as defined below) that has been approved by Brown & Brown. In accordance with this policy, and to ensure appropriate authorization for sharing candidate personal information, Brown & Brown will not accept unsolicited resumes from any source other than Authorized Recruiting Vendors with a Valid Agreement in place who have been expressly invited to support a specific role. Any unsolicited resumes, incomplete submissions, or candidate data received through any means (including email or otherwise) will be considered the property of Brown & Brown. Brown & Brown will not pay any placement or related fees for unsolicited submissions or candidate data provided in violation of this policy. Such submissions may be used by Brown & Brown without any obligation to pay fees of any kind to Recruiting Vendors. A Valid Agreement is defined as a written contract signed by an authorized representative of Brown & Brown. In the absence of a Valid Agreement, Brown & Brown assumes no liability under any legal theory, including but not limited to breach of contract, breach of implied contract, tortious interference, quantum meruit, any/or any other contractual or equitable claims in connection with candidates identified through unsolicited submissions made in violation of this policy. If you are an existing Brown & Brown teammate, please click here to apply to a job on our internal career site.

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