Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Washington Workers’ Compensation Claims Manager to join our growing team in Tacoma, WA.  Brown & Brown of Washington — Tacoma ranked among Puget Sound Business Journal’s 100 Best Places to Work in Washington State for three years running! The Washington Workers’ Compensation Claims Manager position will support the agency’s L&I consulting practice. The WC Claims Manager will manage a book of claims for consulting customers with the goal of containing claim costs and supporting implementation of recommended strategies. The duties relate to managing state fund employers’ claims, not acting as a TPA for self-insured businesses. The WC Claims Manager will consult with customers in guaranteed cost and retrospective rating arrangements and will gain familiarity with both concepts to effectively advise customers. How You Will Contribute:   Review and evaluate materials from the employer, L&I, and medical sources and issue appropriate documentation as needed including certificates of insurance, auto insurance ID cards, etc. Organize and prioritize work and new claims based on multiple criteria and contact customers and/or underwriters to obtain additional information or answer questions Work with the employer to effectively investigate, respond to, and mitigate claims Assist customers with identifying light duty opportunities and implement return-to-work strategies Communicate with medical providers to determine medical outlook, timelines, physical restrictions, and appropriateness of treatment Use all available information to develop plans of action for each claim Advise and educate customers on best practices for workers’ compensation Check the work of L&I Department employees to ensure proper procedure is being followed, actions are timely, and errors do not result in increased costs for customers Communicate with L&I employees and advocate on behalf of customers Coordinate with Brown & Brown team to provide financial analytics and execute on overall service plan for customers Attend training sessions, courses, etc. to maintain up-to-date skills Skills & Experience to be Successful:  Experience with Washington workers’ compensation claims management, required Exceptional customer service and interpersonal skills, required High attention to detail, required Proficiency in Microsoft Office 365, required Bachelor’s Degree, a plus, not required with appropriate experience Basic understanding of the insurance industry, a plus, not required Pay Range 31.25 - 40.86 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. Brown & Brown and its affiliates maintain an internal recruiting team responsible for filling open roles posted to the public. In certain situations, Brown & Brown may supplement its internal capabilities by engaging external recruiting vendors and employment agencies (“Recruiting Vendors”). Recruiting Vendors are not authorized to submit resumes, share candidate data, or directly or indirectly contact Brown & Brown employees to present candidates for employment opportunities. The only exception applies to Recruiting Vendors with an active Valid Agreement (as defined below) that has been approved by Brown & Brown. In accordance with this policy, and to ensure appropriate authorization for sharing candidate personal information, Brown & Brown will not accept unsolicited resumes from any source other than Authorized Recruiting Vendors with a Valid Agreement in place who have been expressly invited to support a specific role. Any unsolicited resumes, incomplete submissions, or candidate data received through any means (including email or otherwise) will be considered the property of Brown & Brown. Brown & Brown will not pay any placement or related fees for unsolicited submissions or candidate data provided in violation of this policy. Such submissions may be used by Brown & Brown without any obligation to pay fees of any kind to Recruiting Vendors. A Valid Agreement is defined as a written contract signed by an authorized representative of Brown & Brown. In the absence of a Valid Agreement, Brown & Brown assumes no liability under any legal theory, including but not limited to breach of contract, breach of implied contract, tortious interference, quantum meruit, any/or any other contractual or equitable claims in connection with candidates identified through unsolicited submissions made in violation of this policy. If you are an existing Brown & Brown teammate, please click here to apply to a job on our internal career site.

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