Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Company Background Our roots derive from a long serving sports, entertainment and lifestyle insurance provider and we have grown to encompass a wide range of niche and specialty products including inland marine, aviation, marine, specialty casualty, accident and hard-to-place property. Special Risk Insurance Managers is looking to add to our growing team with a receptionist(18-month fixed term contract position). This position is suitable for those without any industry knowledge, but who hold previous reception experience. **This position is based in-office 5 days per week as part of a small core group of full-time in-office staff.** Essential Duties & Responsibilities: Reception – answering & transferring calls (multiple lines) Accepting deliveries & preparing packages for pick-up as required Maintain accurate workstation equipment logs based on inventory Workstation equipment intake, distribution & testing at instruction of IT team Process/typing a variety of insurance related documents Process policy changes, certificates & endorsements as required Assist underwriting & senior teammates with servicing files & attaching pertinent information to files Daily mail delivery to post office Communicate internally & externally via telephone, email or other methods Clerical duties, such as electronic filing & maintenance of records Minimum Job Qualifications & Key Personal Attributes: Experience running a multi-line switchboard Strong organizational & time management skills to complete assignments effectively and within structured timelines Strong writing/language & communication skills Keen eye for detail Interest in being involved with community outreach and company culture Understanding of Microsoft Office Suite, Microsoft Office 365 & Google Drive is an asset High school diploma or equivalent Customer service experience – positive & professional communication skills Reliable transportation – we are conveniently located near Carvolth Exchange in Langley if you rely on transit Prior insurance industry knowledge is an asset, but not required What SRIM has to offer: A fulfilling company culture that provides personal support & mentorship, professional growth & career advancement opportunities A positive & collaborative environment where an entrepreneurial mindset thrives Teammates are rewarded on performance & achievement of goals Opportunities to support & volunteer in our communities We encourage and subsidize continuing education & professional designations related to your position and the organization Employee Assistance Program available from Day 1 facilitated through Lyra Health Extended medical, dental & vision benefits through Canada Life Teammate Stock Purchase Plan through our parent company Brown & Brown, Inc. (BRO) RRSP Matching Program facilitated through Canada Life All required equipment is provided Job Type: Fixed Term Contract-18 Months (37.5 hrs/week Monday-Friday) Location: Langley (in-office) - must reside in Metro Vancouver/Fraser Valley and have access to reliable transportation *Only those applicants selected for interview will be contacted* Pay Range 40000 - 45000 Annual Actual salary will be determined based on qualifications, experience, and work location. Package may include base pay, commissions, and/or bonuses. Teammate Benefits & Total Well‑Being At Brown & Brown Canada, we go beyond traditional benefits by supporting the total well‑being of our teammates—physically, financially, and personally. This commitment is reflected in our culture and leadership. In 2026, Brown & Brown Canada. was recognized as one of the Best Workplaces™ in Canada and a Best Workplace™ with Most Trusted Executive Teams by Great Place to Work®, the global authority on workplace culture. These recognitions are based entirely on confidential employee feedback across Great Place to Work Certified™ organizations in Canada. Our programs are designed to help you thrive at work and in life. Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; Retirement and savings programs, including RRSP with company match, TFSA options Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Increased Stat Holidays & Vacation time, Paid Sick/Personal time, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power to Be Yourself Brown & Brown is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our values, we steadfast in providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Brown & Brown will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact us as soon as possible to make appropriate arrangements. At Arrowhead Programs, growth starts with our people — shaped by an inclusive culture, sparked by innovation and driven by a shared goal to make an impact. Here, you’ll find a collective of independently driven program administrators and managing general underwriters, united by a commitment to delivering one of the most diverse portfolios of niche insurance solutions in the industry. It takes a range of strengths and perspectives to create specialized solutions — and at Arrowhead Programs, every role plays a part in our success. Whether you’re just starting out or taking the next step in your career, this is a place where your work drives progress. If you’re looking for a company that values curiosity, creativity and collaboration, you’ll find your next chapter here. Own your future. Help shape ours. Brown & Brown and its affiliates maintain an internal recruiting team responsible for filling open roles posted to the public. In certain situations, Brown & Brown may supplement its internal capabilities by engaging external recruiting vendors and employment agencies (“Recruiting Vendors”). Recruiting Vendors are not authorized to submit resumes, share candidate data, or directly or indirectly contact Brown & Brown employees to present candidates for employment opportunities. The only exception applies to Recruiting Vendors with an active Valid Agreement (as defined below) that has been approved by Brown & Brown. In accordance with this policy, and to ensure appropriate authorization for sharing candidate personal information, Brown & Brown will not accept unsolicited resumes from any source other than Authorized Recruiting Vendors with a Valid Agreement in place who have been expressly invited to support a specific role. Any unsolicited resumes, incomplete submissions, or candidate data received through any means (including email or otherwise) will be considered the property of Brown & Brown. Brown & Brown will not pay any placement or related fees for unsolicited submissions or candidate data provided in violation of this policy. Such submissions may be used by Brown & Brown without any obligation to pay fees of any kind to Recruiting Vendors. A Valid Agreement is defined as a written contract signed by an authorized representative of Brown & Brown. In the absence of a Valid Agreement, Brown & Brown assumes no liability under any legal theory, including but not limited to breach of contract, breach of implied contract, tortious interference, quantum meruit, any/or any other contractual or equitable claims in connection with candidates identified through unsolicited submissions made in violation of this policy. If you are an existing Arrowhead Programs teammate, please click here to apply to a job on our internal career site.

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